huva.uk

4.1
4.1 Based on 97 reviews

Huva Limited is a UK specialist in professionally refurbished vacuums and parts. We restore popular Shark, Dyson and Numatic (Henry) models to a high standard—delivering big savings versus new without compromising performance....

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Average Rating

4.1

/
5

97 Reviews

5 Star
74%
4 Star
3%
3 Star
1%
2 Star
5%
1 Star
16%

All Reviews

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Review Time

Micah
Slight delay, but totally worth it!

Although the order took some time to reach Ireland, I believe it was worth the wait since I now have my fully functional device back. When I contacted the support team about a part that seemed faulty, they responded promptly, were incredibly helpful, and guided me through the assembly until everything was working flawlessly. Highly recommend!

5
Date of experience: Jan 15, 2026
Astrid Scott
The delivery took some time...

The delivery took a bit longer to reach Ireland, but I believe it was worth the wait as I now have a fully functional vacuum again. When I contacted the support team regarding a part that seemed faulty, they responded promptly, were extremely helpful, and guided me through the assembly until it was working perfectly. Highly recommend!

5
Date of experience: Jan 15, 2026
Terence A.
Order placed on Monday...

I placed an order on Monday for next-day delivery. Now it's Friday, and my order has yet to be shipped. I spoke with a representative via chat who assured me they would try to ship it for Thursday, but it still hasn't been sent. They are unresponsive via phone or chat, which is unacceptable. I regret purchasing from this company.

1
Date of experience: Jan 09, 2026
Bianca G.
Great service and fair pricing

Great service at a fair price.

5
Date of experience: Dec 30, 2025
Rachel Wilson
Thank you for the help...

When my vacuum cleaner broke, I thought I’d need to buy a new one. However, I found a refurbished part through the company’s website at a significant discount. Although delivery took 7 days due to testing, it was worth the wait, and my vacuum is back in working order. Thank you!

5
Date of experience: Dec 30, 2025
BOUM_2630
Product functioned as expected

The product worked as advertised. However, the carrier did not leave the package in the requested location, and I was relieved it wasn't the filters I ordered, as they could have been damaged left out in the rain.

4
Date of experience: Dec 30, 2025
Carina
No reply from customer support.

The item sent was incompatible, so I submitted a return request through my account. There was no response. I then emailed the provided address for a follow-up, but it was 'undeliverable'. Lastly, I directly contacted customer services with my concerns and return request, but still no response. It's been 14 days since I received the product, and it's now past the return period, leaving me with an unusable item. Very disappointing.

1
Date of experience: Dec 29, 2025
Alvin Taylor
No communication regarding return...

There has been no communication regarding my product return. I will cancel through my credit card company.

1
Date of experience: Dec 29, 2025
Alicia L.
Ordered a vacuum cleaner...

I ordered a vacuum cleaner on December 9th, expecting delivery by December 15th. It didn’t arrive. After emailing, I was told it would be dispatched that day. It’s now December 22nd, and I still haven’t received it. Order #22604. I advise against ordering from this company.

1
Date of experience: Dec 22, 2025
Carlisle Turner
Poor customer service experience...

The customer service was terrible, as I couldn’t contact the company except through live chat, which they do not respond to. I’m still unable to track my order or get any information on when it will be dispatched.

1
Date of experience: Dec 17, 2025

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Business Details

  • Huva Limited is a UK specialist in professionally refurbished vacuums and parts. We restore popular Shark, Dyson and Numatic (Henry) models to a high standard—delivering big savings versus new without compromising performance.

  • email Sales@huva.uk
  • call 01924666151
  • language https://huva.uk

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