ianwilliams.co.uk

1.4
1.4 Based on 81 reviews

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Average Rating

1.4

/
5

81 Reviews

5 Star
9%
4 Star
1%
3 Star
0%
2 Star
1%
1 Star
89%

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Redass
Replaced my mother in laws door…

Replaced my mother in laws door recently, the young lad fitted it completely incorrectly, frames on the p*ss, then told her to close it she needs to physically lift the door up.. embarrassing.. freedom of information requested their council tender because this can't carry on and I'll happily make sure no other elderly ladies have to have such a shocking service from a terrible company

1
Date of experience: Sep 02, 2024
SpaceMan216
Helpful

A employee named Spencer called on a Sunday . He immediately discovered the problem and tried to help as much as possible . He was kind and very reassuring and even rang back to make sure all was ok . This was Reading Rg30 south east ares

5
Date of experience: Aug 25, 2024
Lotty
Absolutely useless company!

3 times in a row they have not shown up. Promised a job to be done today. Arrival time was between 8 and 1.... No one has shown and yet again I have now lost a days work. Shambolic company!

1
Date of experience: Aug 16, 2024
Tyler Scott
Absolute shambles

Work gets set and booked in for a day job but they turn up in the afternoon then won't do the work as the job will take to long!Lost count of all the cancelled, failed and incomplete jobs that they have to do. Including one that's over 6 months old!Don't think anyone actually talks to each other and are about as useful as a waterproof tea bag! I've written complaints formally but that's another dead end, nothing changes! I'd be horrified and totally embarrassed if I owned or managed this company!

1
Date of experience: Aug 15, 2024
Lyle Hughes
This company has cancelled my work 6…

This company has cancelled my work 6 times looking at the reviews this company should be ashamed of all the bad reviews that is if they ever read them and judging by the constent 1 stars it's obvious they do not

1
Date of experience: Aug 12, 2024
William Clark
Full of sh!t

Came out to replace a tap and caused a leak that damaged my carpet and downstairs toilet, rang up to be told I need to claim on my house insurance! Don’t think so!!!Avoid like the plague!!

1
Date of experience: Jul 24, 2024
Laurel
The worst company I've ever known

The worst company I've ever known, why hasn't the council removed their contract?Incompetent work force and managers. Swearing, rude, excuses, lies, false promises, shoddy work, turning up unannounced, skiving in vans, parts constantly breaking and needing fixing, no respect to anyone, leaves the mess for you to clean up, unprofessional, the last goes on...Avoid avoid avoid !!

1
Date of experience: Jul 22, 2024
Sydney B.
Absolutely the worst contractors ever…

Absolutely the worst contractors ever to exist! When they ACTUALLY turn up. Also THEY LIE! Trying to say I threatened him? Complete lie, telling someone to leave, is not a threat. What u expect? Came, measured window, waited for it to be made,cut, etc.. then turns up to do the job, then actually says..after weeks of waiting, oh I ain't got the window?! Then I got a reply, "people like you should be grateful! Sick of this company doing things like that. Not the first time neither.. simply every job is hit and miss every time. And they have reported job completed, when they didn't even turn up man! Absolutely the worst. I could go on but ya know what I mean if u have to use them. Still waiting for a call to fix the repairs.

1
Date of experience: Jul 19, 2024
Waznedd_v561
Never stick to appointment times

Never stick to appointment times, sends messages to change dates and times nearing the appointment and still dont turn up. Have had leaking taps for weeks now didn't come today on my appointment time so called them and was told they have rescheduled for two weeks time 😂😂 company is a joke.

1
Date of experience: Jul 04, 2024
This company constantly lies about…

This company constantly lies about deadlines. Staff non stop swear when eventually turn up at the job though they do spend majority of their time in their cars or vans. Rather than doing any work. Just so they can get more of our tax money by prolonging the jobs. Council tennants are treated like dirt on the bottom of Thier shoes. You would have fought with all the complaints Wiltshire council would have given this contract to someone else by how

1
Date of experience: Jun 22, 2024

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