ianwilliams.co.uk

1.4
1.4 Based on 81 reviews

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Average Rating

1.4

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5

81 Reviews

5 Star
9%
4 Star
1%
3 Star
0%
2 Star
1%
1 Star
89%

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matthewborgert46
Completely unacceptable

Our shower broke in December. We said we needed a new one. and they sent one of their ‘operative’ on the 5th of January who told us we need a new shower! So they scheduled another ‘operative’ to come out on the 20th of January between 8 and 1. Got a call at 12.45 to say he wouldn’t be coming as he had an emergency job. So they rescheduled for 7th of February. So yet another one of there ‘operatives’ came at 8.35 with an unpleasant attitude, no tools to do the work and no idea what he was doing here! He just went in looked at the place it should be and left to get one saying he would be back in about an hour. Lo and behold he never returned after ringing to say he had it in front of him but he suddenly had a lot of emergency come up! Rang there number and they said they would have to reschedule yet again and they don’t even have a date available! I have a mother who is currently battling cancer and doesn’t need the extra stress of this!What kind of appalling company is this? Completely unacceptable!

1
Date of experience: Dec 20, 2022

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