ianwilliams.co.uk

1.4
1.4 Based on 81 reviews

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Average Rating

1.4

/
5

81 Reviews

5 Star
9%
4 Star
1%
3 Star
0%
2 Star
1%
1 Star
89%

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Chester Barnes
They send painting decorator to fix windows hhhhh shame on you Ian Williams

They let me down so many times, they can deliver services I will ask every one please do not use Ian joker Scamer, no star

1
Date of experience: Jun 28, 2023
Julius Price
I wish I could give them 0 stars how…

I wish I could give them 0 stars how did they get this job and why is this company still around they don't even complete the work properly or they make things worst than they were before something doesn't seem right.

1
Date of experience: May 10, 2023
Armand T.
AVOID AT ALL COST

(car reg) KR70I had reported an issue back in January had the company cane out 9times and this issue still hasnt been resolved i was verbally abused by the person who drive the car above the company know that this issue is a safety hazard and my kids can fall thru the drain at anytime yet again dont want to resolve the issue Tim is also the manager off the person that drives this car AVOID AT ANY COST

1
Date of experience: Apr 21, 2023
Calla Walker
Very bad service does not do what they…

Very bad service does not do what they should in fact take off services they should not but because they can they will and they can

1
Date of experience: Apr 05, 2023
Margo Fisher
Cowboys and compulsive liars

I didn't want to give them any stars but yet wouldn’t let me leave a review if i didn't. Bloody awful company and feel sorry for a few of the good ones who do work for them. I’m self employed and lost so much money this year through having to take days off and then them not bothering to turn up. Or not making promised calls on route to job. Then walking to door then turning round and going straight back to the van. Caught on camera many times. They have every excuse going and it’s like talking to robots when calling customer services. Promised calls from higher up and they don’t come. They don’t give a Toss about the disruption in our lives and lost wages about not turning up, or cancelling jobs without telling you. Despite giving detail description and pictures of what’s wrong. They never carry any parts and waste more time going away to local builders merchants which seems to take 45mins despite being 5 mins max away. 1 job I’ve had seen too 3 times and still not right. They ruined a newly laid carpet. But apparently not their problem. I wish I stayed living with vivid now makes me want to not live in a property that Ian Williams deals with the maintenance. Painters well exterior painting in feb it’s raining, cold below 0 temp. Within 5 minutes of turning up they scraped som loose paint off then slapping masonry paint on. I made my way back after seeing this on camera. Asking if they had filled the cracking, annd temp too cold annd damp to be doing that etc. Tried to spill some bullsh#t. Not realising my trade is actually painting and decorating. Leaving a review today as had enough of someone yet again not turning up today. Now apparently rebooked for tomorrow.

1
Date of experience: Mar 29, 2023
Worst contractors ever

Worst contractors ever. Never turn up for any appointments, never call before hand, if they do call its to reschedule. Botch jobs or never fixed. Time wasters and cowboys

1
Date of experience: Mar 14, 2023
Wyndham S.
One star because I could not select…

One star because I could not select anything lower, bad organisation. Just tell you lies

1
Date of experience: Feb 20, 2023
SkiZo_3373
1 star because I couldn't give lower

1 star because I couldn't give lower. 3 no shows/failure to attend appointment s to do re wiring. Wouldn't ring to say that they couldn't make it. Not a company to rely on.

1
Date of experience: Feb 17, 2023
Jodie Anderson
I didnt want to give them any stars but…

I didnt want to give them any stars but you would’nt let me leave a review if i didnt. Crap company , no s🤬ts given , good job i dont treat people, like them, so so dissapointed , only need a new shower, let down so many times , best thing is first guy who came called the office from my house and told them what was needed and model of shower, the job had been cancelled and was all set for today , in he walks looks at it says he’ll be an hour got to go get one, and surprise isnt returning, oh but my shower is sitting on the counter at the shop apparently but he had so many emergency calls while he was there b🤬ks. Well Ian Williams you really are a shower of s🤬t,

1
Date of experience: Feb 07, 2023
Ian Williams are the absolute worst!

Following a change in landlords, I am now forced to deal with Ian Williams for any repairs. I have never encountered a more incompetent company with such a total lack of interest in customer care. I have just had the third visit from one of their operatives in the three month saga of trying to have my bathroom extractor fan replaced, the latest in a comedy of errors in repairs I have endured with this company. The chap that arrived today has not brought a replacement fan with him, claiming he was not told it was needed. This may have been a somewhat believable excuse, if he wasnt the chap who was sent for the previous waste of time appointment when he took a range of photos to ensure the correct model was ordered to be fitted on this visit. He has now gone off an a quest to see if he can locate one............

1
Date of experience: Jan 13, 2023

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