ianwilliams.co.uk

1.4
1.4 Based on 81 reviews

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Average Rating

1.4

/
5

81 Reviews

5 Star
9%
4 Star
1%
3 Star
0%
2 Star
1%
1 Star
89%

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Maureen
Ian Williams

Fabulous company made everything go smoothly from ripping out the old wet room then installing the new wetroom to a high quality standard.

5
Date of experience: Nov 26, 2024
Trudy Parker
Great Friendly Electrician Pete from…

Great Friendly Electrician Pete from Ian Williams (Aston Birmingham) he was very professional and knowledgeable he knew what he was doing he tested my immersion heater and explained everything to me which I understood in plain English I am very happy with the job thanks Pete defo recommend Ina

5
Date of experience: Nov 20, 2024
Maxmaxounet99
I was without water for 6 days as they…

I was without water for 6 days as they only have apparently 2 plumbers trained to fix the boiler I have and both were away. I called to inform them of no hot water was told would be a 24hr call out nobody attended for 48hrs.

1
Date of experience: Nov 20, 2024
UhSnoss62
Anti social!

House association hired these guys to paint out communal areas in RG30.Have to interrupt thier boss and employee argument on my door step that has developed into a shout match.No professionalism at all. Now to make a complaint to my housing association that they would hire a 1.4 star rated team to work on our property. It's insulting.

1
Date of experience: Nov 18, 2024
Carroll Harris
IAN WILLIAMS LIMITED where contacted to…

IAN WILLIAMS LIMITED where contracted to paint our communal hallways they managed to ruin our new carpets due to no floor protection laid prior to work commencing.Very very poor workmanship more paint on the carpets than the walls. Over 25 areas on three levels of the building paint everywhere.They then decided to return to remove the paint spilled over the carpets ( impossible to do ) they rubbed the carpets so hard back to the concrete underneath.Cannot understand how MTVH has allowed this to be left in this condition.If an operative from IAN WILLIAMS LIMITED would like to contact us it would be good.Otherwise we shall keep spreading the word regarding the standard of works completed by IAN WILLIAMS LIMITED

1
Date of experience: Nov 18, 2024
Charlene Wright
Dripping kitchen ceiling

Ian Williams sent someone out today to fix a leak check under the bath said it’s wet but couldn’t find anything. Friday 1 nov rang again got another 24 hr call Ian Williams. No show I rang their office I was told they only had my house as a call out in my area so they won’t be coming unless someone else needs help something as well ( in other words individuals are not important it just a pay day ) 72 hrs later Monday rang Stonewater Ollie rang them they said they had already been on Friday they lied . What it says on my home app the jobs open for today no one turned up surprised surprise it about time stonewater invested in some reliable contractors

1
Date of experience: Oct 31, 2024
Tyrone Parker
Worst company I’ve ever known

Worst company I’ve ever known. Waited from 12 today for an appointment over a faulty shower I’ve had for months on end that’s caused floods. For them to call at 4pm to say they cannot come out today. They refuse to come on my days off at weekends and discriminate against my working schedule and expect me to take further days off work to accommodate yet another booking at a time that suits them. This doesn’t comply with equal rights. They’ve had all day to call and leave it until now. It’s not the first time if it was I wouldn’t be writing this review. I’ve had it with this company I really have. They constantly let me down. No shows are too frequent but I should be greatful as atleast this time they let me know eventually. They usually never bother and assume their time is more precious than yours. Joke!!!

1
Date of experience: Oct 15, 2024
Doug Hughes
Another shocking experience from Ian…

Another shocking experience from Ian Williams.. cancelled appointments. Lies as to reasons why .

1
Date of experience: Sep 24, 2024
Malcolm Taylor
Awful no words

Awful is an understatement. I have no words to describe how disrespectful & useless these people are.They sent an old man (that is well over retirement age) to repair a kitchen fan. He has been here more than 9 times now and on each occasion he’s removed the fan, measured and said I don’t have one that fits, fkd off, returned three or four weeks later and repeated everything. This has gone on for 6 months+Each time he’s acted as if he’s never been here before. He never cleans up after himself either & Smells like he needs to change his incontinence pad. On one occasion my partner had to go up the ladder and finish fitting a smoke alarm as he couldn’t do it. Stonewater have been ordered by environmental health to complete a number of repairs by a certain time. They haven’t and the repairs are still outstanding. They just keep booking it in with Ian Williams knowing full well it won’t get done. They’ve ignore all my complaints regarding them. All out of spite, so I can’t take further action. They belittle and stigmatise people and think they can get away with it “just because we’re social housing tenants” Ive now cancelled all appointments that have been made and will not allow Ian Williams into my flat as I cannot afford to keep taking time off to wait around on these incompetent morons & I’m sick of having to clean up after them!They also burnt my carpet in the hallway. They painted an old front door, instead of waiting for each coat to dry, he plugged a convector heater into my electric (without asking) to attempt to dry the paint. The heater caught fire and burned my carpet. Did they pay for the damage? No they fkng didn’t. They was told to “replaster” a wall. The job description was to hack off blown plaster and replace with new plaster. Simple instructions no? He went straight over the blown plaster and half way up the wall. Left it like that and said that’s all he’s doing. Never returned to prime it or paint it. They removed all the upstairs heaters (I have a child) and left us with no heating source for almost a year! It’s always colder inside this flat than outside in the winter. So imagine having no heating. Ive had no option but to involve a solicitor. I’m not spending anymore of my own money on this dump. I’ve spent well over £8000 on this flat during my 6 year tenancy - fixing stuff they refuse to fix, replacing heaters that they removed and didn’t replace, having to keep replacing furniture and clothes due to mold & damp, flooring that had to be replaced due to leaks and rotten subfloor etc. I wish I’d saved that as by now I probably would have had enough for a deposit on my own place. Eat shi t Ian Williams and choke on a bag of BBC’s (Middle finger) (peace sign)

1
Date of experience: Sep 10, 2024
Bettina
Never turn up and even if they do they…

Never turn up and even if they do they scratch their heads then go get "materials" and never show up again..5 times in a row this has happened. Honestly how this company is even legally allowed to operate is beyond me.

1
Date of experience: Sep 09, 2024

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