Review Time
This company is absolutely diabolical. They send the wrong people out to the wrong jobs to then not sort out the problem. Their words “ im a ….. not a …. .. so you’re going to have to rebook.So nothing gets done.This is happened uncountable amount of times.Ian Williams make dates to then not turn up.The way my house has been left is absolutely disgusting and I wish I could post it so you’re all aware of what they leave your house like.!You book dates for work to be completed so you take time off work to then find out nothing was booked its a joke .Im livid this has been the case for 8 weeks with ingoing issues.The Customer Service team refuse you to talk to the manager. The only thing I would say is that, there has been 2 gentlemen that have done the job that they were requested to do .I truly do not understand why you would put people that are not trained to do the jobs requested at peoples properties.Avoid IAN WILLIAMS.
They were contracted to do an external clean on our development of flats. I cannot speak for other residents, but I came home from work to find significant water ingress into my property. There were dirty water stains streaking the inside of my windows and in one room, the floor was flooded. Aside from the internal mess and damage, the outside of the building is not even clean!Don't waste your money and if your management company wants to line the pockets of these guys, make sure you kick up a fuss. Wish I had!
One of the worst contractors I've experienced. Total lack of communication, takes ages to get anyone out to do repairs, water leaking through a bedroom ceiling inches away from a mains installed carbon monoxide alarm isn't classed as an emergency, sub standard repairs done and whenever you phone up there is no helpful call handler unlike their predecessors. Only today I reported an emergency plumbing repair, they sent someone out who admitted he's not a proper plumber, as a result it's still waiting to be done. How they've still got the contract I'll never known as after asking around the general consensus is hardly anyone is happy with them or the standard of work.
Waited in today for this company to do some security upgrades at my property, on behalf of North Kesteven District Council (NKDC). After they didn't show up for the prebooked appointment I called them and they had no knowledge of my job, despite sending me text confirmation and 3 notification reminders of the appointment. Called NKDC to find out what was going on and they told me that Ian Williams had been to my property, but there was no answer. Furthermore, they had taken a photo of the external post box they had fitted next to my blue front door. When I calmly explained that my front door is actually white and these muppets had drilled and fitted a post box on some poor stranger's property (likely to be away for Christmas), there was a nervous reply, "I think there's been a mistake"...if you've come home to a post box fitted to your front wall, I can only apologise on behalf of these idiots and NKDC. Avoid these contractors and ask for some professionals!
This company has failed 3 times to turn up to deal with corroded kitchen tap inserts, tap replacements and a filter put in. I have cleared out my cupboards and waited in all day each time but no one has had the decency to communicate whatsoever. As a retired construction manager I would rate this company as a minus star rating. The workmanship I have had has been good but this company lets the tradesmen down. They will never get into my home again as I will not trust them to turn up or even communicate....Absolute disgrace.
Don't deserve a one star rating, absolute joke of a company, I am an o.a.p in an accent housing association property (equally a joke of a company) I reported a heating issue on 2nd December (to accent) had a call from Ian williams to say they would attend on 30th December, totally unacceptable to me so, after remonstrating with them they agreed (reluctantly) to attend on the 23rd, two men came round and fitted a new storage heater, they're crap when they do work, even more so when they don't, this one didn't so, here I am on 15th January 2025 still waiting for someone to show, bloody awful company
These guys have just finished painting and maintenance to the outside of the building where I live - a Georgian property split into flats. The workmen have been friendly, respectful, diligent, really hardworking. They've answered questions with good humour. They found and fixed a leak which had been troublesome for years. I am so impressed with their work ethic and standards. Thank you one and all.
Claim your business profile now and gain access to all features and respond to customer reviews.
www.littlecigarwarehouse.com
delair.com
lights4fun.co.uk
vinewin.cc
cheapcleaningcanberra.com.au
tiaa.org
readyrunner.com
hdcompetitions.co.uk
loancater.com
mineralmug.com