ibotta.com

3.4
3.4 Based on 161 reviews

Get cash back. Ibotta pays you real money on your everyday purchases. Download the free app to receive offers and earn real cash back in stores and online....

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Average Rating

3.4

/
5

161 Reviews

5 Star
46%
4 Star
5%
3 Star
12%
2 Star
10%
1 Star
28%

Filtered Reviews

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Review Time

Alice
I don’t know how you do it

I don’t know how you do it, but when you catch a purchase I make and didn’t know it was an eligible item, you contact me and let me know I have cash back available. That’s really nice of you!

5
Date of experience: Nov 13, 2025
Corinne Arechiga
There was no limit listed on the…

There was no limit listed on the Cashback for the pie but only got cash back for one

1
Date of experience: Nov 13, 2025
Ashley
They actually give me deals that I buy…

They actually give me deals that I buy and use… I have one teeny tiny complaint , why so many of the same item/brand offers? Like there’s 6 of the same depends but only 1 for the cereal we actually use hahaha , just wondered why lol

4
Date of experience: Nov 13, 2025
Michelle Flint
I love Ibotta!

5
Date of experience: Nov 13, 2025
Duane Gluck
They made right a mistake they made and…

They made right a mistake they made and I really appreciate that.

5
Date of experience: Nov 13, 2025
BarryLowerMI
No earnings credited although I was told it was

I received an email that I earned $4.75 cash back at Meijer shopping on 11/21/25. This was the first of two trips to Meijer that day. The app said this receipt was unreadable. However, it (sort of) processed it even though I never completed the submission. The email does indicate the correct products and the correct total. The problem comes in because my account was never actually credited with these earnings. Don't say I earned something without actually giving it to me and don't say a receipt is unreadable when it is actually being read!!!

1
Date of experience: Nov 11, 2025
KimberleyD
Love the cash back absolutely!

I love getting cash back for online purchases. There are a few areas on the site I have issues with. I think the directions need to be clearer as to the exact steps to take for a smooth transaction. I entered my “something extra” card number also my “Safeway for U” card number when I joined Ibotta. I’m just confused about the sequence & when to load coupons. I find it takes forever to load the offers & when you check the coupon box it dose t always load or go to an add. Maybe that’s normal? I’m not sure but I find it a lengthly process that make me not want to continue loading. Perhaps I am doing something incorrectly or in the wrong sequence? I’ve read all the information on Ibotta site yet I must be doing something wrong otherwise the process would be much smoother & less aggravating . That’s my input. Thank you. Kimberley DiGrande

4
Date of experience: Nov 11, 2025
App would be okay but after all the…

App would be okay but after all the verification 1 cash out won’t let me cash out anything else

1
Date of experience: Nov 11, 2025
Dinah Burke
I bought 5 RYL Teas at Kroger and I…

I bought 5 RYL Teas at Kroger and I even scanned them in manually on my receipt. After all that, IBotta went in and removed all of them :( so no credit and now I put in a ticket and I still have credited ZERO teas even though they claim to have gave me credited 2. There were less than 10 items on my receipt and they still get it wrong - exasperating!! Exhausting. Annoying!

1
Date of experience: Nov 11, 2025
Zoe Park
Horrible Company

Horrible company and I wish Walmart would find a new partner. Pathetic customer service. Either they are lazy and/or unable to problem solve. Is Ibotta keeping Walmart Cash for themselves. Totally inappropriate responses without truly looking at an issue.

1
Date of experience: Nov 11, 2025

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Business Details

  • Get cash back. Ibotta pays you real money on your everyday purchases. Download the free app to receive offers and earn real cash back in stores and online.

  • email support@ibotta.com
  • language https://ibotta.com

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