italist.com

2.7
2.7 Based on 120 reviews

...

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Average Rating

2.7

/
5

120 Reviews

5 Star
43%
4 Star
1%
3 Star
1%
2 Star
2%
1 Star
54%

All Reviews

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Review Time

Kamo Movsisyan
Dear Rizza, I just received my package from Italist, and I wanted to personally thank you for your

Dear Rizza,

I just received my package from Italist, and I wanted to personally thank you for your excellent attention and support throughout the process.

Everything arrived perfectly, and I truly appreciate your professionalism, responsiveness, and care. Your assistance made the experience smooth and enjoyable, and I’m very satisfied with the service.

Thank you again for your help. I look forward to shopping again soon.

Best regards,
Kamo Movsisyan

5
Date of experience: Feb 21, 2026
Bella Rogers
My order arrived beautifully and I’m thrilled with my purchase!

My order has arrived and it’s stunning; I’m really pleased with my purchase. I want to take a moment to express my gratitude for promptly addressing all my questions regarding duties and taxes, and for being ready to assist if any additional charges were to arise. The customer service provided is exceptional, which is rare these days, and I truly appreciate it. I’m looking forward to my next purchase from Italy! Wishing you a Happy New Year! With appreciation,
A satisfied customer.

5
Date of experience: Jan 13, 2026
Brenda L.
Excellent support from the team

The support team was excellent, responding quickly and demonstrating professionalism, efficiency, and ease of communication. I feel very confident about ordering from them again.

5
Date of experience: Dec 23, 2025
Hedworth Price
Fantastic shopping experience with a top-notch service

I had an excellent experience shopping with the company. I bought a designer shirt and was truly impressed by their customer support and communication throughout the process. The team was attentive, considerate, and extremely helpful, which made everything smooth and hassle-free—especially during the holiday season. It’s wonderful to interact with a service that genuinely values customer satisfaction. I will certainly be shopping with them again.

5
Date of experience: Dec 22, 2025
Austin Reyes
Outstanding customer support

Outstanding customer support.

5
Date of experience: Dec 22, 2025
Abe Foster
Top-notch experience!

I had a fantastic time shopping with the platform. I bought a shirt and was thoroughly impressed by their customer service and communication throughout the process. The team was responsive, considerate, and incredibly helpful, making the experience seamless and stress-free, especially during the busy season. It’s refreshing to engage with a service that genuinely values customer satisfaction. I’ll certainly be returning.

5
Date of experience: Dec 22, 2025
Hilda M.
Exceptional communication and follow-through!

Exceptional communication! I changed my mind about an order and reached out to the company to inquire about cancellation. They showed genuine interest in my situation and promised to assist. On Friday, I emailed the representative, and they informed me they were waiting for vendor confirmation. True to their word, I was contacted on Monday morning with good news about the cancellation. I appreciate their understanding and remarkable follow-through.

5
Date of experience: Dec 22, 2025
_HackerHD_91
Outstanding customer service from Rizza

Rizza provided outstanding customer support. Very responsive and eager to meet my needs. Salute 🫡

5
Date of experience: Dec 17, 2025
Maud R.
Very satisfied with my experience

I am very satisfied with my experience. I needed to make a return and received professional, prompt, and courteous assistance. I highly recommend doing business with the platform.

5
Date of experience: Dec 15, 2025
Isabel Wilson
My first purchase and not my last

This was my first purchase and certainly won't be my last. There was an issue with delivery, but the company was always responsive via email, helping to track down my package, and I eventually received my item. Given their quick responses, I will definitely be a regular customer.

5
Date of experience: Dec 11, 2025

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