Review Time
We had a pipe burst twice and now two elevators do not work Eduart said TKE would be here to fix they elevators They have not There was a breakin and theft in the garage at 2 pm Security was not responsive Eduart complained about my comment about the security guard I replied that I was exercising free speech and told Eduart it is protected in the Charter of Rights The Manager was relieved of her duties and has not been replaced Icon can not be trusted with safety of residents
My mother owns a condo that is managed by ICC. She recently bought it and decided to do some renovations. They have been a complete nightmare to deal with.She is a senior in her 70s, and the property manager on site has been aggressive, hostile and tried to intimidate her at every turn. He actually entered her condo unit WITHOUT permission and expressly told her he will do so as needed in future.As a single widower in her 70s, she is now actually afraid to move in and considering selling her condo.When I contacted corporate head office and the CEO, I was told basically 'tough luck", he was acting within his rights.Unreal lack of concern for customer satisfaction and safety frankly.Highly unprofessional and concerning.
I am a resident of 2450 Old Bronte Road, Oakville, It’s important for everyone to recognize hard work, dedication and sincerity of the individual who take their work very seriously and constantly working towards maintaining the standards that they have created for themselves.Your employees, Himi and Lizzi has stood out of the crowd for me in past sometime being in the building. Their attitude and willingness to cater the needs of the residents is unparalleled.My opinion is based on multiple interactions with the above individuals who always responded to my requests with great professionalism and amazing attitude.By bringing the above employees name to your attention, I have done my part as an individual to recognize their hard work and I hope you do your part as employers to appreciate or at least recognize the above individuals.Thanks
As a recent owner at 24 Hanover Rd it became necessary for me to orientate myself to the new environment. Needless to say I had many questions whick necessitated the help of management personnel. My interaction with Himanshu has been nothing but positive His calm and pleasant personality made me comfortable and not reluctant to voive my questions. He seem very knowledgable in that he was able to answer my questions. Responses were made in a very timely fashion. Thank you for your service Himanshu !!!
Worst company ever! Very rude and not capable managers! They have no clue how to run property management company, and serve the purpose! Why they are hiring show removal company who doesn’t remove snow when the snowstorm is over?Our 3 cars are stuck in our back alley for 16 hours and we are not able to go anywhere!
I recently had a flood in my unit caused by the unit above. I contacted ICC management who responded to my email quickly. I was notified in advance when the contractors came in to review the damage. My follow up with management was dealt with quickly and the contractors they selected to repair my damage were courteous, respected that it was my home and took care of my possessions and did a great job. I was impressed that ICC followed up with me to confirm the job was completed and if I was happy with the job, which I was.
Their proactive response and level of commitment to keep the residents briefed and updated was truly amazing. They introduced an online platform to help facilitate better communication with residents and BOD. ICC Property managers are candid, helpful, and always willing to help. Thank you! We appreciate it.
I've worked with a few property management companies in Toronto and ICC Property Management has been, by far, the most responsive and easy to work with in my experience. My contact at ICC Property Management has always been exceptionally responsive to any questions, and I love that the property managers always ask for feedback about their work - it gives me a chance to share feedback and see that they actually care about what I want to have improved. ICC Property Management really blew me away with their quick response to the quarantine and recommendations for tenants and constant support. I would highly recommend ICC Property Management
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ICC Property Management brings to you a highly experienced and innovative executive team whose decades of knowledge and experience provide exceptional service to ICC’s clients. Due to their varied corporate strengths, educational backgrounds and differ...
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