Review Time
I have to admit to being extremely disappointed with the service I got from iD Gaming. It took over a month for my mouse pad to arrive. While I am confident that the courier lost my initial parcel, the process of raising the issue with iD Gaming, getting it escalated and getting a replacement was slow and poor. The situation was even worse as I was buying for my son who used his Christmas money for the order, so I had him asking me every day if it had arrived yet!
I bought from them because I wanted to support a small company rather than giving my money to someone like Amazon, but unless they significantly improve their support process, I won’t be buying from them again 😞
Their website was very easy to navigate, I really liked the feature where it shows the sizes and what they will look like on a desk. This helped me a lot when picking out a desk mat. The quality is superb and the image on it is crisp and clear. This was also a gift to my little gamer daughter who is currently in her pink and white setup so it fit perfectly. Overall I’m very happy with the service and the product and will be ordering myself one as well!
Never received the parcel Evri lost the parcel and the customer service from ID GAMING has been unresponsive to me trying to get a resolution. Would not recommend. Update: finally got a response from ID Gaming they are sending a replacement through a different courier will have to wait and see if it arrives this time.
Absolutely love my gaming pad from ID Gaming. I went with a custom design so I was apprehensive about how it would print and it came out stunning! Exceeded my expectations and now I've got the itch to design more for friends and family ID Gaming mats for everyone!Packaged beautifully and great user interface. Will 100% use again
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Deskpads with Personality. Make your setup pop using our huge library of exclusive designs. Join the 50,000+ strong gamers who have switched to our gaming mousepads combining sleek performance with vibrant aesthetics. UK based - supplying to the world.
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