Review Time
I had a completely unsatisfactory experience with the service. My order was held in customs for 21 days (shipped from Turkey, not from the "Europe" as advertised). They did not address the delivery issue, resolve the export problem, or respond to my last request for assistance. This was a total failure in service and transparency. I do not recommend.
I had a disappointing experience with the company. My order has been stuck for 21 days in customs (shipped from Turkey, not the "Europe" they claim). They refused to address the delivery issue, resolve the export problem, or even respond to my final request for assistance. Overall, a complete failure in service and transparency. I cannot recommend them.
The products are exceptional, featuring original and unique designs made from soft, premium leather. I was hesitant to order initially due to negative reviews, but they were responsive to my messages on social media and provided multiple delivery updates. My experience was very enjoyable, and the product exceeded my expectations.
I recently bought a handbag, expecting a luxurious experience. Unfortunately, it was the opposite. When I decided to return it due to dissatisfaction, I was surprised to find I'd have to pay for return shipping. Their return policy states products can be returned within 14 days, but the customer must cover return costs. Moreover, the refund does not include import fees, which is disappointing for a luxury brand. I expected a more accommodating return policy. The customer service felt dismissive, not aligning with the premium experience they promote. I regret trusting their online presence without checking their policies.
I received a bag with a loose thread where the strap attaches, and the glazing appeared sloppy. I returned it with tags still attached, yet they threatened to deduct a return fee, which is unprofessional. They sent me a defective product and expect me to pay for returning it. After returning the item, they did not confirm receipt like most reputable companies do. My email about the refund went unanswered. This is poor customer service, and I want to warn others to be cautious with this company.
I had an excellent experience with customer service. Although I can't speak for others, my interactions were smooth and prompt. I requested an exchange, and they arranged for free pickup. Although my parcel was delayed in customs, they issued me a gift card before it even reached them. Additionally, their bags are unique and impressive! I hope they open a store locally.
I had a fast experience with the service. Their advertising on social media caught my attention, and the delivery was incredibly quick—just 3 days to Saudi Arabia. The quality is excellent, and the website is helpful for choosing sizes. Overall, I find them to be very transparent.
I am usually cautious about trends, but I couldn't resist trying this new brand known for quality leather and original designs. I was pleased with my new bag, which arrived quickly and beautifully wrapped. I will likely order more items from the company!
I discovered this company on social media and decided to purchase a tote. I was thoroughly impressed! The leather is high-quality, and I appreciate how the branding is subtle yet effective. I often receive compliments on it. However, returning items from the States incurs a high cost, which makes me hesitate to order more.
I just received a mini bag and I absolutely adore it! It’s cute, lightweight, and perfect for daily use. It holds all my essentials without being bulky. As a bag lover, I think anyone would appreciate its quality and unique design. This brand truly stands out, and I'm planning to buy more!
Claim your business profile now and gain access to all features and respond to customer reviews.
committedtocapital.com
happn.com
axaglobalhealthcare.com
arenacars.co.uk
kingswoodhomes.uk.com
globalfinance.co.nz
mellerbrand.com
thornleygroves.co.uk
hyvor.com
thimble.com
