Review Time
Contract had ended and I thought that I had changed my plan on the app and that was me all set however it had not worked for some reason but I did not know. If it was not for a call from ID to ask me what I would like to do as my contract had ended then I'm not sure what would have happened. The agent helped me and set it up for me on a sim only basis and I am happy with is professionalism and attention to my needs. I am a very happy ID customer.
I have been with 🆔 for sometime now and find generally that the service meets my needs, with a rolling 1 month contract I find that the cost for the package I receive to be extremely reasonable, the only drawback is sometimes the service coverage can be patchy, but respect that this in the carrier problem and not Id 🆔. The only problem I have experienced is that on a recent holiday to turkey the add on roaming package I purchased totally failed to gain my coverage, but a very pleased to say that when I reported this on my return a refund was promptly given👍👍
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