Review Time
It took me over a week to make my phone work after I moved to ID. It has been a tortuous week that has wasted many hours, including a 20 mile round trip to my nearest Curry's to get it sorted. Going to ID has been a major error for me. As they say in life "you get what you pay for".
I've been with Vodafone for 22 years and tried to switch to ID mobile through currys because of the good value. I was declined for a £10 per month sim card. Absolutely ridiculous. My credit rating is perfect. I tried online and it kept giving me an error code. Tried to contact via the chat and the person couldn't even understand me. Shocking customer service. I called Vodafone to upgrade to the new iPhone and was agreed straight away. I called experian who couldn't see a problem as my rating is excellent and have been left with 2 hard searches on my credit file. They just lost a new customer
I was cut off for a month as funds were`nt available until a week and a half after OVO took excessive amounts out of my account without asking which placed me in the red for almost a month. As soon as i paid the bill all my services were reinstalled immediately..........First class ID MOBILE
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