Name: ie.rs-online.com
Telephone: 000000000
Rating: 1.8

Sharleen Johnson Guest

2 months ago

No tracking information provided.

No tracking information. No communication. No customer support. I recommend avoiding this service entirely.

Date of experience: Dec 15, 2025

PC29 Guest

2 months ago

Relieved to part ways with this service.

This will be my last experience with them. I faced numerous problems, starting with inaccurate delivery estimates. What they advertise as 5 working days for in-stock items actually turned into 3 months, revealed only after many calls over a month. Their payment system is flawed, forcing me to call each time an item is ready to ship just to re-process the order. They also charged excessive 'service fees' on orders, which required multiple follow-ups for a credit. Customer service is nearly non-existent. After countless calls and chats, there's been no resolution or response, nor any acknowledgment or apology for the errors that wasted my time. I'm glad to be finished with this service and won't be ordering again.

Date of experience: Dec 15, 2025

Theodore M. Guest

2 months ago

Will not return due to ongoing issues.

I will not be returning to this service. There have been persistent problems, beginning with unclear delivery timelines. The site claims 5 working days for in-stock items, but it actually takes 3 months, which I only discovered after numerous calls. Their payment system has been problematic, requiring me to call each time an item is ready to ship just to re-process the order. They also impose excessive 'service charges' that I have to chase multiple times for a credit. Customer support is nearly nonexistent. Despite countless calls and chats, there has been no resolution or acknowledgment of the mistakes that wasted my time. I'm relieved to be done with this service and will not be making any future purchases.

Date of experience: Dec 14, 2025

Matthew Powell Guest

3 months ago

Extremely poor service.

Extremely poor service. No online order tracking, and customer support never answers calls. You wait on hold for about 10 minutes, then the call just disconnects.

Date of experience: Dec 01, 2025

Braxton H. Guest

3 months ago

Terrible experience.

Good website, but the customer service is terrible...at least in my region.

Date of experience: Nov 25, 2025

Archibald Guest

3 months ago

Unsatisfactory service.

Unsatisfactory service; customer support is inadequate. Delivery was late, and they tried to shift the blame to me, even though the courier didn't deliver. I would recommend using other companies.

Date of experience: Nov 12, 2025

TA Guest

5 months ago

Order placed but never received.

Ordered and paid for raincoats months ago, and now, despite it being October, there's still no delivery. The company remains silent. I will never order from them again.

Date of experience: Oct 02, 2025

Corey Brooks Guest

6 months ago

Exceptional customer support.

Exceptional customer support; despite DHL's significant failures, the service came through for me.

Date of experience: Aug 27, 2025

Karrie Guest

6 months ago

Completely disastrous.

Completely disastrous. They sent me an item I didn't order and it has been impossible to get a refund, despite numerous calls and promises. I strongly advise against using them.

Date of experience: Aug 08, 2025

Priscilla L. Guest

8 months ago

Delayed delivery despite confirmations.

Delayed delivery of goods after confirming that the required delivery times could be met. No explanations, communication, or customer service. Another foreign business pretending to be local.