Review Time
Went into the shop twice now in Blackpool who don’t even yes their products before putting them on the shelf.First product was a controller which wouldn’t even turn on broken the second I came home.Gave them one more chance a bought a keyboard once again same thing in which all I was offered was store credit so then had to wait 3 days for delivery for a different keyboard which works now. Products need to be tested before putting them on a shelf!
Was sent a faulty item as was offered an unsatisfactory recourse for refund or replacement.Update: Our local Wexford store was extremely helpful and made the situation right. The issue was with a faulty hard drive bought for an Xbox, not a game. I’ll be wary of purchasing online with CEX, but would happily purchase again from the store.
Poor service new they were bad but didn't know they were this bad the insult of an offer they gave me for 2 new items in box missing nothing no damage was apalautly crazy.They are straight up robbing people on the lowball offers for selling good to them.If you want to buy something goodluck I wouldn't bother anything on display is in bits it's as if they don't even clean the products they put on display there mark ups are apsalutly MAD aswell.They don't offer refunds unless it's vouchers to spend in there stores on broken or damaged products biggest scam of a buiseness iv ever seen.The few stores CEX have should be put out of action.
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CeX is Ireland’s largest second-hand electronics and entertainment specialist with 600+ stores Worldwide. Buy, sell and exchange a range of phones, games, consoles, laptops, tablets, computers, electronics & gadgets for cash or CeX vouchers.
With a free 5-year warranty on most products sold, CeX has served tech enthusiasts the latest and greatest in the world’s tech for decades. You can also donate your unwanted games and gadgets to charity.
To see our full online returns policy visit webuy.com or to contact customer services visit webuy.com/supportSee more
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