Review Time
I have been going on skiing holidays for over 50 years and this year I thought I would give IgluSki a try. I have to say they were brilliant. First of all in Jan they got me a great deal on a last minute trip to Val D’Isere which was amazing. Then today I was trying to book via the websites of the two main ski holiday providers but could not get the airports, flight times etc. that I needed. Even when I call them directly I was left 20mins on hold. So I gave up and called IgluSki. I got straight through and spoke to Paul E who was immediately able to help me and found exactly what I wanted from the main providers but much quicker and easier than dealing with them direct, it was a no brainer. He is an experienced skier who has worked in the alps so he understood what I wanted perfectly. He was professional and great to deal with. Holding the holiday for an hour while I confirmed everything with my friend. In the meantime he sent a quote and 60mins later called me back and got it all booked. That is what customer service is all about. He is a credit to IgluSki. Thanks Paul!
I have been going on skiing holidays for over 50 years and this year I thought I would give IgluSki a try. I have to say they were brilliant. First of all in Jan they got me a great deal on a last minute trip to Val D’Isere which was amazing. Then today I was trying to book via the websites of the two main ski holiday providers but could not get the airports, flight times etc. that I needed. Even when I call them directly I was left 20mins on hold. So I gave up and called IgluSki. I got straight through and spoke to Paul E who was immediately able to help me and found exactly what I wanted from the main providers but much quicker and easier than dealing with them direct, it was a no brainer. He is an experienced skier who has worked in the alps so he understood what I wanted perfectly. He was professional and great to deal with. Holding the holiday for an hour while I confirmed everything with my friend. In the meantime he sent a quote and 60mins later called me back and got it all booked. That is what customer service is all about. He is a credit to IgluSki. Thanks Paul!
Our expert Dec was brilliant, after a few changes to the initial quote, adding another person was no trouble.Despite leaving it all the the very last minute for payment, Dec was calm and put everting in place for our snowboarding trip. All very excited for our week away, thank you Dec for your patience.
Great hotel (Chalet du Lys) in a super location less than 250 metres from the nearest lifts. The staff were very friendly, helpful and with a wealth of local knowledge. IGLU Ski were our preferred partners to source the holiday and we were happy with the cost. The ski area in Gressoney (Italy) is quite extensive and, in the main, is suitable for intermediate skiers although there are free ride areas and snowboarders are also well catered for.
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IgluSki.com is an award-winning ski agent, fully ABTA and ATOL protected, that specialises in providing the most up-to-date ski holidays and deals. From all-inclusive packages, catered ski chalets and self-catered apartments, the expert staff can help you find the best ski holidays to suit any group size and ability.
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