Review Time
Spoke to Ash today to sort out my gap insurance and starting it and he was so lovely and helpful with e everything taking his time to talk me through everything, allowed me to ask questions and answered them to help me understand everything better and seemed like a generally good person so thank you so much!!
I found an irreparable nail in the tyre wall and contact Ingeni for assistance. I spoke with Oscar, who was extremely helpful. Oscar advised of all the necessary steps I needed to take to submit a claim. From submission to outcome response (approval) it was about 4 days which was great. Full coats for the affected tyre will be reimbursed (within 30 days which my only gripe). Great service and insurance product.
Ashlea Knight dealt with my claim very quickly and efficiently. She was helpful and did not quibble in the slightest.The repair to my alloy wheels was carried out in a timely and professional manner.The whole episode was an exemplar of good service, well done.
I contacted Ingeni after our car was given a red warning at its first service for a cut in the NSF Tyre. I spoke with Oscar who emailed the forms and instructions for us to claim. It was all very easy, and we completed the transfer of forms and pictures within a day. Claim was upheld, a pleasant experience Jeff - Stevenage
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