ingeni.co.uk

4.9
4.9 Based on 105 reviews

...

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Average Rating

4.9

/
5

105 Reviews

5 Star
91%
4 Star
7%
3 Star
0%
2 Star
0%
1 Star
2%

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Review Time

John Creamer
5 star service

Prompt communications, and ease of claiming

5
Date of experience: Dec 09, 2025
Stephen  Peters
Fast and efficient so far

Fast and efficient so far . Claim has been approved waiting for the repairer’s response

5
Date of experience: Dec 09, 2025
Simon Blackmore
Worth every penny

We took out wheel and tyre insurance when we bought a new car, and I'm pleased we did. Less than 2 months after picking up the car I discovered a large screw sticking out of a rear tyre.I spoke with Sophie at Ingeni who talked me through the process, which was straightforward and intuitive. Less than a week after having the tyre replaced Sophie confirmed my claim was successful and I would be reimbursed for the cost of the tyre.

5
Date of experience: Dec 09, 2025
C White
A very positive experience

You sometimes question when you take out extra insurance during a vehicle purchase - is it actually worth it? but having had the need to make a claim and how easy and effortless it was dealing with Ingeni i can say for once - it was worth it.Claim was handle quickly, phone was answered immediately (that's a good sign to start off with), forms received immediately and once i put the claim in it was accepted within 24hrs.was there a lot of info to pass on - yes - but that's the nature of the game - was it easy to complete - yes.

5
Date of experience: Nov 12, 2025
NICOLA JARRETT
Good experience

Good experience, friendly and helpful. Would recommend and use again.

4
Date of experience: Nov 07, 2025
Marcus Clarke
Very helpful & professional

Very helpful & professional. Claim paid without any problems

5
Date of experience: Nov 04, 2025
William Hobbs
The team were fantastic completely…

The team were fantastic completely professional. Clear communication and responsive. My main insurer Sabre made me feel like a problem rather than a victim of theft. The contrast was stark and as described bed by others. Oscar in particular understood, helped and advocated on my behalf. He was timely and fair. Its just as it should be. I would and do recommend them to everyone.

5
Date of experience: Nov 03, 2025
Stephen Noble
Gap Insurance Claim

Once I realised I had taken out gap insurance, I phoned Ingeni who confirmed that it was valid to make a claim. Although the information they required me to send was onerous, it was very comprehensive and made me sit down and really think about the events in my accident. They kept me informed every step of the way, and even emailed me when the final amount was transferred to my bank.

5
Date of experience: Oct 29, 2025
efretuei inwang
A trustworthy and supportive partner

Ingeni were very professional and helpful. The whole team, response time, transparent communication, follow up and support has been the best I have experienced of an insurance firm. I will recommend Ingeni always

5
Date of experience: Oct 24, 2025
Brian Warner
Great efficient service

Great efficient response. Made the claim, and had an answer within 24 hours. Can't ask more than that, thank you Sophie.

5
Date of experience: Oct 22, 2025

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