Review Time
My Chord Automatic watch looks incredible. I received for my 40th birthday. This makes it even more disappointing that the quality is SO dreadful. In the space of just 3 years I've had to send it back to get condensation out of the screen, and to repair the chord mechanism twice. The cost of repairs (only the condensation was covered under the woefully inadequate 'warranty') now exceeds the initial outlay on the watch itself. Sadly I think with the latest quoted repair cost being in excess of 100 pounds I think I'm going to consign it to the spare parts market because I've zero faith it'll not breakdown again. Such a shame as id assumed the watch would last me into old age. In reality it's not made it 3 years. Avoid.
My watch came with dirt on this inside of the glass, impossible to remove and proof a low standard for quality assurance.Update: Customer service has reached out, took my return for free and serviced the watch and sent it back. I'm now very happy with my purchase. It's only fair that I update my review to reflect my experience.
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