innovatodesign.com

4.3
4.3 Based on 250 reviews

Innovato Design (formerly Dierro) offers innovative jewelry, rings, pendants and glow in the dark necklaces....

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Average Rating

4.3

/
5

250 Reviews

5 Star
74%
4 Star
11%
3 Star
1%
2 Star
3%
1 Star
11%

Filtered Reviews

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Review Time

Alyson Wilson
Very Happy Customer…

Ordered a crown and a tiara for my wedding and they were absolutely beautiful. I loved it!♥️ The delivery was very quick and efficient also, very well wrapped and protected. Customer service was quick with their responses and very helpful. I would recommend innovation to anybody👌🏾

5
Date of experience: Mar 07, 2023
Colin Morgan
Great item

Great item, great communication. The royal mail lost the parcel, but the seller stepped in and sent a replacement. Great customer service.Thank you

5
Date of experience: Feb 14, 2023
Evelyn Walker
I ordered a backpack purse for my wife…

I ordered a backpack purse for my wife for Christmas, hoping it would arrive, unfortunately it did not due to a problem at the dispatching end. I was offered a refund, but I turned it down as I had been searching for a while and requested that they send out another. To be fair to Innovato Design it was coming close to Christmas when I ordered it. The goods arrived and my wife is very happy, and that is all that matters.

5
Date of experience: Jan 24, 2023
Russ Wilson
Affordable engagement ring

I made my purchase on November 24 2022 and it was scheduled to arrive before Christmas which I had planned to propose to my partner on Christmas day. Unfortunately, my order was lost along the way and I did not receive it until mid-January. I am still rating 4/5 because customer service was amiable and they took all the steps to ensure I got my product. Although I didn't get to propose the way I originally planned, I took this as an opportunity to do something more meaningful. I would also like to add that due to the affordable price, I was able to prepare a very special moment for my partner over a fancy dinner and a customized ring box matching her tastes. If your partner truly loves you and doesn't expect you to go bankrupt over a ring (assuming you're unable to drop thousands on a single ring) I absolutely recommend Innovato.

4
Date of experience: Jan 16, 2023
Lawton Bell
Great customer service

Great customer service! And responded quickly to my concerns.

5
Date of experience: Jan 10, 2023
Serena C.
Waiting for treasure

I received my ring this past Thursday, and my future husband loves it! It took a while to come in, but that was the most of my concern. Ordering it was easy, as well as tracking it. Thank you!

5
Date of experience: Jan 04, 2023
WB52
Great value, nice piece of jewellery

Although the ring I bought for my husband did not arrive in time for Christmas, that was more my fault for leaving the ordering so late. When I got an email saying expected delivery was 26th January I was a little disappointed but you can imagine my (and by husbands) delight when it actually turned up on 4th January. He's very happy with it, it's a great looking and extremely good value for money piece of jewellery and just what he wanted.

5
Date of experience: Jan 04, 2023
Ulysses Hughes
Very nice quality

Looks excellent. The diameter was smaller than I realized. I bought it for a 6 year old and I will need to sew combs or add a strap for it to stay on his head. The quality is very nice. He loves it.

4
Date of experience: Jan 03, 2023
James Scott
I found that the item was delayed at…

I found that the item was delayed at Heathrow Airport for well over a week so disappointed there but when items did arrive really pleased

5
Date of experience: Dec 28, 2022
MrPierro27
Received my order in a timely fashion

Received my order in a timely fashion. And the quality was well-represented by the images of the piece online.

4
Date of experience: Dec 23, 2022

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