Review Time
The staff that I spoke to about my order were very helpful and were always on hand to answer any question I had about my order even during this busy time of year. I received my parcel in time and I’m very excited to give it as a gift for Christmas.
I recently purchased a silver bracelet for my Husband for a Christmas gift,it hadn't arrived in the time specified. I contacted the customer service team who were very helpful to reassure me my purchase would be with me in time for Christmas,which I'm thrilled to say it arrived the next day. The bracelet itself was really lovely,I will most definitely be buying from them again,something for me next time. A brilliant company to buy from,I have complete confidence in them
I recently purchased a silver bracelet for my Husband for a Christmas gift,it hadn't arrived in the time specified. I contacted the customer service team who were very helpful to reassure me my purchase would be with me in time for Christmas,which I'm thrilled to say it arrived the next day. The bracelet itself was really lovely,I will most definitely be buying from them again,something for me next time. A brilliant company to buy from,I have complete confidence in them
I cannot fault this companies customer service and their commitment to ensuring their product is perfect. We had some sizing issues, meaning we had to exchange rings a couple of times and the ring was exchanged quickly and with as much help as could be given. Thankyou again.
1 star doesn’t even do justice for how poor this seller isI returned a ‘silver’ (silver plated which was also denied when questioned in an email) bracelet at my own cost to Bulgaria, despite it being posted from China only for it to never be claimed from customs therefore returned to me after 4.5 months.Awaiting a response from the seller but as a customer I advise to all people considering purchasing something from this site to save your money for another seller and not bother wasting your time and money with this brand.
I cannot fault this companies customer service and their commitment to ensuring their product is perfect. We had some sizing issues, meaning we had to exchange rings a couple of times and the ring was exchanged quickly and with as much help as could be given. Thankyou again.
1 star doesn’t even do justice for how poor this seller isI returned a ‘silver’ (silver plated which was also denied when questioned in an email) bracelet at my own cost to Bulgaria, despite it being posted from China only for it to never be claimed from customs therefore returned to me after 4.5 months.Awaiting a response from the seller but as a customer I advise to all people considering purchasing something from this site to save your money for another seller and not bother wasting your time and money with this brand.
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Innovato Design (formerly Dierro) offers innovative jewelry, rings, pendants and glow in the dark necklaces.
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