intelius.com

3.6
3.6 Based on 231 reviews

Intelius helps businesses and consumers alike make informed decisions by providing background check and public records services. People search tools can help reunite lost family or reconnect old friends. Results are available online, on demand....

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Average Rating

3.6

/
5

231 Reviews

5 Star
58%
4 Star
6%
3 Star
4%
2 Star
5%
1 Star
27%

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Review Time

Michael Elder
This has been a great service in the…

This has been a great service in the past and would recommend to anyone

5
Date of experience: Dec 03, 2025
Michael
I have long been a subscriber to Intelius, I have always had good relationship My decision to opt o

I have long been a subscriber to Intelius and have found that it always does its utmost to provide good service.Thinking over my apparent need to unsubscribe, I find that I would like to retain the "People Search" component which I use most often. I would hope that you can reenroll me in this facet of Intekius.

5
Date of experience: Dec 02, 2025
Jacob M
Very Co-operative

5
Date of experience: Dec 02, 2025
It don't matter
They took the money still after I…

They took the money still after I cancelled then was told I had too wait a week too reversed my payment

1
Date of experience: Nov 28, 2025
It don't matter
They took the money still after I…

They took the money still after I cancelled then was told I had too wait a week too reversed my payment

1
Date of experience: Nov 28, 2025
STEVE Green
The associate was very friendly took…

The associate was very friendly took care of my problem quickly

5
Date of experience: Nov 27, 2025
Teresita Calderon
I recently reviewed Intelius based on…

I recently reviewed Intelius based on my experience using their service. Nicole in their Customer Service Department reached out to me, thanking me for using their service and for writing a review. This showed class and excellence in their customer service. I was further impressed by the fact that they issued a refund because I felt I had not received what I sought. Outstanding business ethic!! I stand corrected. Thank you, Intelius.

5
Date of experience: Nov 26, 2025
Cynthia was very helpful getting rid of…

Cynthia was very helpful getting rid of the unwanted subscription I didn't want...and getting a refund for me. Intelius makes it very difficult to not get forced into a subscription if one wants just a single use.

1
Date of experience: Nov 25, 2025
Cynthia was very helpful getting rid of…

Cynthia was very helpful getting rid of the unwanted subscription I didn't want...and getting a refund for me. Intelius makes it very difficult to not get forced into a subscription if one wants just a single use.

1
Date of experience: Nov 25, 2025
Carl Weil
was a bait and switch

seemed a bait and switch. started with a free trial with .95cents charge for owner of a phone number. then $4.99 charge then report with no information then survey where i wrote "nothing received". To get a refund had to call 877 number in Peru - canceled and got 4.95 backeventualy- the additinal 4.95 they asked for before i could get a report was very un clear AND a report never appeared

1
Date of experience: Nov 24, 2025

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Business Details

  • Intelius helps businesses and consumers alike make informed decisions by providing background check and public records services. People search tools can help reunite lost family or reconnect old friends. Results are available online, on demand.

  • language https://www.intelius.com

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