Review Time
Terrible! Customer service is unresponsive and doesn’t speak English. I tried calling for order information and they hung up on me twice. I emailed and received no reply. They sent me shoes in a box without any wrapping paper, and they don’t even look new! Unbelievable!
Avoid using Intersport at all costs! I decided to use Intersport because of the location and discount they were offering but it didn't take long to understand why they are the cheap compared to the other more competent and professional companies in the area. I don't understand why they ask you to put your high and weight in when booking because they ignore all of this information anyway. This resulted in my girlfriend needing to replace her boots multiple times. The gave me (6ft 1") and my girlfriend (5ft 3") the same length skis? they is completely wrong and ruined one day of our holiday until we could go back and change them for the proper sizes. I also booked the black package to receive the best quality skis but they just grabbed any ski off the rack so don't bother going for the higher level because you will pay more but be give the cheap, poor quality equipment anyway. due to the location of the shop at the bottom of the super Morzine lift I decided to book a ski 'locker' as well. There was no lockers to store your shoes and equipment safely, it was just an open room which anyone could walk in and take whatever they liked. This resulted in serval people complaining while we were there about missing shoes which I can only assume were stolen. The manager of the store was also a rude, obnoxious man with no customer service knowledge. He would refuse to acknowledge that peoples belongings could go missing and that the advertisement online for a 'locker' was miss leading. I also witness him snapping at customers when they were making simple requests to exchange unsuitable equipment.
Avoid at all cost. I canceled my ski hire online 7 weeks prior to us skiing due to sustaining an injury. They charged for €57 for the pleasure with no warning. When I asked to reinstate booking with a view to transfer to friends. They told me too late it's been cancelled. What kind of business operates like this. Never using again. Opportunist pricing scandal.
I ordered something from the online shop, i paid for it, on yhe 20th i was told there was something wrong with the package and it could be slowed down, they never sent me an email even a week afterwards, my package has not arrived, i sent THEM an email to ask what happened, but got no response, dont bother with this site its literally a scam
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