Review Time
The service did not meet my expectations regarding duplicate files. I requested a refund, which they processed quickly. I also purchased the uninstaller, and after receiving my refund, I uninstalled it, yet the program still sends me pop-up advertisements. It hasn't fully removed itself from my computer. I find this quite frustrating. I will not be purchasing from this provider again.
I used their product over ten years ago; it was decent but not exceptional. I've found better alternatives. However, they are relentless in withdrawing money from my bank accounts and PayPal. I can't seem to stop them using PayPal's automated systems. My advice is to avoid them altogether.
The software failed to meet my expectations regarding duplicate files. I requested a refund, which was processed quickly. I also purchased the uninstaller, but even after getting my money back, the program still sends me pop-up ads. It hasn't completely removed itself from my system. It feels like they're making light of the situation. I won't purchase anything from this group again.
I understand the concerns many have had with accessing support for this software, as I've experienced issues in the past. However, as a long-time user since 2012, I find that the software has consistently improved. I recently upgraded again for three years and found the process easy with tech support.
In 2022, their product damaged one of my hard drives during operation, and they dismissed my concerns. In 2023, another software damaged my installed applications. In 2024, they extended my subscription and charged me an extra 20 euros. In 2025, I purchased one-year licenses, but they deducted 140 days from my total. This will be the last time I purchase anything from them. Their unreliability and lack of concern are unacceptable; I would rather seek their products for free elsewhere!
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IObit designs and creates Advanced SystemCare, IObit Malware Fighter, Driver Booster, Smart Defrag, IObit Uninstaller and IObit Software Updater. Free, easy-to-use, and comprehensive computer security and performance software for your home and business
