iobit.com

3.7
3.7 Based on 601 reviews

IObit designs and creates Advanced SystemCare, IObit Malware Fighter, Driver Booster, Smart Defrag, IObit Uninstaller and IObit Software Updater. Free, easy-to-use, and comprehensive computer security and performance software for your home and business...

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Average Rating

3.7

/
5

601 Reviews

5 Star
60%
4 Star
7%
3 Star
4%
2 Star
4%
1 Star
26%

All Reviews

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Review Time

Good software, but constant upselling is annoying

The software itself is decent, but the frequent prompts to purchase additional products are frustrating. If you install any of their applications, expect daily pop-up messages urging you to buy more from them.

1
Date of experience: Jan 09, 2026
Wilson
Not as effective as expected for duplicate files

The service did not meet my expectations regarding duplicate files. I requested a refund, which they processed quickly. I also purchased the uninstaller, and after receiving my refund, I uninstalled it, yet the program still sends me pop-up advertisements. It hasn't fully removed itself from my computer. I find this quite frustrating. I will not be purchasing from this provider again.

1
Date of experience: Dec 07, 2025
Hugh Morgan
Excessive advertisements while using the software...

There are far too many advertisements appearing as notifications while their software is installed on my system!

1
Date of experience: Dec 04, 2025
Trey
They keep withdrawing money from my accounts

I used their product over ten years ago; it was decent but not exceptional. I've found better alternatives. However, they are relentless in withdrawing money from my bank accounts and PayPal. I can't seem to stop them using PayPal's automated systems. My advice is to avoid them altogether.

1
Date of experience: Dec 04, 2025
Charlie Rogers
Disappointing experience overall...

The software failed to meet my expectations regarding duplicate files. I requested a refund, which was processed quickly. I also purchased the uninstaller, but even after getting my money back, the program still sends me pop-up ads. It hasn't completely removed itself from my system. It feels like they're making light of the situation. I won't purchase anything from this group again.

1
Date of experience: Nov 29, 2025
Consultation was effective despite language barriers...

Although the consultation occurred in English via chat, it efficiently achieved the desired outcome. I can highly recommend their service.

5
Date of experience: Nov 29, 2025
Virginia Baker
Long-term user with improvements over the years...

I understand the concerns many have had with accessing support for this software, as I've experienced issues in the past. However, as a long-time user since 2012, I find that the software has consistently improved. I recently upgraded again for three years and found the process easy with tech support.

5
Date of experience: Nov 28, 2025
Alistair Fisher
Enough is enough!

In 2022, their product damaged one of my hard drives during operation, and they dismissed my concerns. In 2023, another software damaged my installed applications. In 2024, they extended my subscription and charged me an extra 20 euros. In 2025, I purchased one-year licenses, but they deducted 140 days from my total. This will be the last time I purchase anything from them. Their unreliability and lack of concern are unacceptable; I would rather seek their products for free elsewhere!

1
Date of experience: Nov 28, 2025
Derek Parker
Fails to identify all necessary updates

The software claims that everything is up to date, yet another program reveals nine different applications needing updates.

2
Date of experience: Nov 26, 2025
Annabelle Howard
Quick refunds for multiple orders...

I've become forgetful in my later years and accidentally placed multiple orders for the same software package. The company processed my refunds in just one day. Excellent service! Thank you.

5
Date of experience: Nov 25, 2025

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Business Details

  • IObit designs and creates Advanced SystemCare, IObit Malware Fighter, Driver Booster, Smart Defrag, IObit Uninstaller and IObit Software Updater. Free, easy-to-use, and comprehensive computer security and performance software for your home and business

  • email tickets@iobit.com
  • language https://www.iobit.com

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