Review Time
This has honestly been one of the most frustrating online shopping experiences I’ve ever had — and it dragged on for over 20 days.
I placed an order with next-day shipping. It was not shipped the next day. Not even close.
The parcel was eventually returned to their warehouse even though my address was correct. After that? More than a week of silence. No proactive communication, no real explanation, nothing.
After repeatedly chasing them, the director himself, Jorick van Leijenhorst, stepped in and personally promised the order would ship on Monday for Tuesday delivery.
It never shipped.
Tuesday passed. Wednesday passed. Thursday — still no dispatch, no tracking, no accountability.
At this point it stopped being a “carrier issue” and just looked like complete disorganization. The director makes promises he doesn’t keep, and the entire process feels chaotic and unreliable.
Over 20 days of delays, excuses, and broken commitments for something that was supposed to be “next-day shipping.”
If you value your time and expect a company to actually honor what they promise, I would strongly recommend looking elsewhere.
This has honestly been one of the most frustrating online shopping experiences I’ve ever had — and it dragged on for over 20 days.I placed an order with next-day shipping. It was not shipped the next day. Not even close.The parcel was eventually returned to their warehouse even though my address was correct. After that? More than a week of silence. No proactive communication, no real explanation, nothing.After repeatedly chasing them, the director himself, Jorick van Leijenhorst, stepped in and personally promised the order would ship on Monday for Tuesday delivery.It never shipped.Tuesday passed. Wednesday passed. Thursday — still no dispatch, no tracking, no accountability.At this point it stopped being a “carrier issue” and just looked like complete disorganization. The director makes promises he doesn’t keep, and the entire process feels chaotic and unreliable.Over 20 days of delays, excuses, and broken commitments for something that was supposed to be “next-day shipping.”If you value your time and expect a company to actually honor what they promise, I would strongly recommend looking elsewhere.
Hi! I am someone that does so much research and make sure of a product before I buy it. Especially this year as moving to the Netherlands meant adapting to the online shopping culture. So I started looking for places to buy lingerie and found your website and checked you instagram and tiktok discovering it is a ‘small and local business’ and I was so impressed and wanted to support! With fast delivery and a very easy web shopping experience I am honestly so impressed! My bottom that I bought is one size too small but all bodies is different and I found your size guide really helpful and accurate!
The lingerie set itself is super cute and well constructed. -1 star because the bra had a manufacturing fault - the strap was stitched in reverse. However, after emailing their support, they sent a replacement within a couple days.
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