itsnormal.com

4.6
4.6 Based on 201 reviews

Making sexual wellness a reality for all....

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Average Rating

4.6

/
5

201 Reviews

5 Star
83%
4 Star
7%
3 Star
2%
2 Star
2%
1 Star
5%

Filtered Reviews

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Review Time

Larry H.
Super fast service

Super fast service, discreet packaging & what was inside is absolutely satisfying!!

5
Date of experience: Apr 03, 2022
Tom Reed
AMAZING!

AMAZING!! First ever purchase of this kind and am totally blown away with the product and service. Just wow. Everyone woman / similar should have one!!

5
Date of experience: Mar 31, 2022
Willard B.
First time for everything!

This was my first time buying a toy and the process was great. I really loved the selector tool - because I had literally NO IDEA what to get.The delivery process was really good too - within a couple of days, it arrived at my door, ready to go. Since my first go, I've gone back to buy a second one - I'm off and running now, no looking back!

5
Date of experience: Mar 31, 2022
Noam Butler
My story: trial, refund, and good customer service.

I recently got my refund. So for this review I’ll just post what I sent in my email: Review on QUINN:Some small critiques to mention; as someone with A chronic illness and high risk of UTIs, the design of the head really makes me nervous. As the little hole does not allow for proper cleaning. I can’t reach those areas behind the hole, and therefore it’s likely for bacteria to grow. And I won’t be able to see it. The suction part of the design is also, in my opinion, a bit small. And since the suction part of it is a 2-3 millimetre across hole, it doesn’t reach its full “sucking” potential. And mostly feels like a light vibration. Not nearly as strong as my other toy of similar type. The vibration option is not right. I can only feel it strongest in my hand, and not on the actual part it should be on (the clit). It’s strong for sure! But in the wrong place. My hand went numb after a few minutes because that’s where the vibe is; in my hand, and not at the head. With the packaging, it was very loose. And was not “sealed” in any way. Which made me fear about who was touching it before hand. It didn’t feel safe. The one thing about opening a new toy is it should feel sterile and clean. Since the packaging had no level of guaranteed seal, it didn’t feel sterile. Some pros: the colour and size is really cute! And I like the idea of having a vibration and sucking toy in one! But the design of the head and vibration need improving. The charger type is very clever and useful, and I love the packaging design it came in. The bag was also a great idea and was appreciated. The teams customer service is very good. And they replied to my email quickly when I asked for a refund. The refund has been received and they made the entire process very easy. The 3 stars is because of the good points listed above. I’m very grateful for this experience. I may return in the future to try again.

3
Date of experience: Mar 31, 2022
Ingrid
A safe space for education and exploration 😉

For me, normal was a ‘safe space’ to learn and explore. It is truly an amazing resource to have access too, and has really opened up a whole new way for me to gain more confidence in myself and my sexuality.

5
Date of experience: Mar 30, 2022
Beau
The purchasing/delivery process was…

The purchasing/delivery process was faultless. The toy excellent quality. I am delighted to recommend NORMAL.

5
Date of experience: Mar 30, 2022
Zack K.
Incredible customer service and GREAT toys!

Normal is my favourite company to deal with. They are so accommodating and efficient with all replies! The toys are also incredible, definitely recommend this amazing brand!

5
Date of experience: Mar 24, 2022
Sutton
Perfect first toy for a first timer

Perfect first toy for a first timer. Best customer service by far. When emailing about getting a replacement before my one year warranty ran out, my request was easily processed and my replacement arrived within basically two days. 10/10

5
Date of experience: Mar 09, 2022
Dani Walker
Dont get the billie

(Billie) My fiance bought my first one and it broke in less than a week. The vibrator stopped working and no matter how many charges, it never worked. Now I'm on my second one and it lost vibration power multiple times when using and it now just broke and wont turn on on a full charge. I've used it only 4 times. Just dont get billies' they will break quickly

1
Date of experience: Mar 07, 2022
Great

Really enjoy the product. I've never been wetter

5
Date of experience: Mar 04, 2022

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