itsnormal.com

4.6
4.6 Based on 201 reviews

Making sexual wellness a reality for all....

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Average Rating

4.6

/
5

201 Reviews

5 Star
83%
4 Star
7%
3 Star
2%
2 Star
2%
1 Star
5%

Filtered Reviews

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Review Time

Gunner B.
Absolutely loved the customer service…

Absolutely loved the customer service experience. To make it 5/5 I would have loved an email to say the item had been shipped just so I could keep an eye out for the delivery.

4
Date of experience: Dec 03, 2021
Canute C.
Great service

Great service, awesome delivery time. Love it!

5
Date of experience: Dec 03, 2021
Ivor C.
I’ve already learnt a lot and I’m only…

I’ve already learnt a lot and I’m only up to the 3 section of your program/course.Really appreciate the time and effort that Normal have put into educating people from a place of celebration of our bodies.

5
Date of experience: Dec 03, 2021
Hal P.
I have been most impressed with the helpful and understanding staff

I have been most impressed with the service. The "Billie" that I bought had issues right after its initial operation. The staff were very quick to respond to my email outlining the issues and asking how I could get it replaced or whatever. The staff have been excellent in following up with this and sent out a replacement quite swiftly. However, the second one just wouldn't work at all after its initial operation, so I am continuing to be in touch with the staff who have been assisting how to remedy the situation. It has been a bit frustrating that both devices both had issues, but TI am very grateful for understanding and helpful staff with whom to deal. Thank you

5
Date of experience: Dec 03, 2021
Rhett Wright
Just love the way the Normal folks…

Just love the way the Normal folks communicate, and the vibe they have achieved within the website. They have taken the time to create a very “non-generic” experience (if that makes sense). They are obviously starting small (in terms of the shop), but the well curated offerings are a sensible beginning, not overwhelming. I haven’t yet looked deeper into the other services they have on offer, but this as well looks to be very helpful to those that perhaps are looking to explore things and need support to feel comfortable in their journey. These folks don’t look to have dumbed down anything in their approach to their clients, which IMO says an awful lot.

5
Date of experience: Dec 03, 2021
Rebecca A.
I was really impressed with the website…

I was really impressed with the website and the quick service. I like the discreet bag that is provided for Piper too. She seems to be good quality!

5
Date of experience: Dec 03, 2021
Kirstin Brooks
Awesome brand

Awesome brand, amazing customer service, very user friendly!

5
Date of experience: Dec 03, 2021
Ruben Meijer
One word

One word: amazing!

5
Date of experience: Dec 02, 2021
Maynard Smith
Best in the market.

Hands down, the Best toys on the market.. all are perfect for solo or together ;)

5
Date of experience: Dec 02, 2021
Ginny J.
Excellent service

Really great service throughout the whole process including following up with informative and delivery emails

5
Date of experience: Dec 02, 2021

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