iuadvice.org.uk

4.5
4.5 Based on 201 reviews

Cost Reduction Specialists...

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Average Rating

4.5

/
5

201 Reviews

5 Star
82%
4 Star
6%
3 Star
0%
2 Star
0%
1 Star
11%

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This company should be renamed…

This company should be renamed Independent Utility ILL advise as I was coerced into signing a 3 year contract at a grossly overpriced rate. A representative of this company came into the business premises to sell me a new energy contact as I was in the last year of my current one . He came across as very genuine and I trusted him to get us the best deal for our business and so I stupidly signed up. I am now paying at least £500 a month more than I would be had I negotiated my own contract. I am the victim of a good salesman. I realise it is a life market and that prices fluctuate but the amount I am paying is far and above any alternative price I have enquired about . Please think long and hard before siging up with this unscrupulous company.December 2023 approached, August 2024 contract started.

1
Date of experience: Mar 19, 2025
Dawsim
Customer

Andrea & Sara both very efficient and informative ensuring the switch-over is done as smoothly as possible - very impressed with how it was handled. Couldn't recommend the company enough

5
Date of experience: Mar 18, 2025
KrIZzixX
Rob was ace

Rob was ace - helped us through the process and sorted a site where EDF were being difficult. Communications were effective clear and on time.Would recommend all the way.

5
Date of experience: Mar 15, 2025
The service I got from Lucy was…

The service I got from Lucy was excellent. Made my swap over so easy. Thank you

5
Date of experience: Mar 04, 2025
Millicent Howard
Excellant Service

We found the service we were given by Shannon was excellent. We were kept informed about everything and they delivered a smooth and prompt conclusion.We would definitely recommend this company and would not hesitate to use again if the need arises.

5
Date of experience: Feb 24, 2025
Woody Bell
Highly recommend

My contacts at IUA, Ronnie and Iain, are very helpful and friendly. I would highly recommend this company, they have saved my company a lot of money and time, dealing with the minefield of the energy market.

5
Date of experience: Feb 13, 2025
Juno T.
Cold-called me and started asking lots of questions.

I received a cold call from this company. The gentleman didn't give his name and was asking me lots of questions which was an uncomfortable experience. I asked to be removed from their call-list, and I have kept a note of the time/date when they phoned in case they cold-call again.

1
Date of experience: Feb 13, 2025
Ike Cooper
excellent service

excellent service , do what they promise , best prices , thanks

5
Date of experience: Feb 10, 2025
BlackBrine0517
Helpful rep and knowledgeable about…

Helpful rep and knowledgeable about contacts Steve couldn’t have been more helpful also good follow up calls from the rep in the office

5
Date of experience: Feb 06, 2025
Nate
Impatel

ThanksI am very Happy with the service.

5
Date of experience: Jan 30, 2025

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