iuadvice.org.uk

4.5
4.5 Based on 201 reviews

Cost Reduction Specialists...

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Average Rating

4.5

/
5

201 Reviews

5 Star
82%
4 Star
6%
3 Star
0%
2 Star
0%
1 Star
11%

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I’ve had a good experience with this…

I’ve had a good experience with this energy company overall. Their pricing is competitive, billing is clear, and customer service has been responsive whenever I’ve had questions. The service has been reliable with no major outages. The only reason I’m not giving five stars is that I’d like them to be more transparent with their fees. Still, I’d definitely recommend them to others looking for a dependable energy provider.

4
Date of experience: Jan 19, 2026
Jamie Randall
AGRESSIVE COLD CALLERS WHO REFUSE TO…

AGRESSIVE COLD CALLERS WHO REFUSE TO STOP CALLING DESPITE REPEATED REQUESTS TO REMOVE US FROM THEIR LIST AS WE ARE REGISTERED WITH TPS. SHAUN / SEAN / KYLE - (SAME PERSON BUT LIKES TO CHANGE HIS NAME FROM TIME TO TIME; YOU CAN'T FOOL US SCOOBY DOO). THIS CHAP IS INCREDIBLY RUDE AND CONDESCENDING, BIZARRE GIVEN THAT HE IS CURRENTLY EMPLOYED AS A COLD CALLER.

1
Date of experience: Jan 16, 2026
Thomas Robinson
The team was fantastic helping me get a…

The team was fantastic helping me get a truly great deal for my electric and gas

5
Date of experience: Jan 14, 2026
IUA has been very very very helpful

IUA has been very very very helpful. Stacey is absolutely amazing and gets results fast.

5
Date of experience: Jan 07, 2026
Amanda Rabbow
Managed to get fraudulent contracts cancelled therefore this company commits fraud

Lies and cheats and ruin businesses do not get tricked by them. STAY AWAY

1
Date of experience: Jan 01, 2026
Baljit Singh
Jack Conway was brilliant all round has…

Jack Conway was brilliant all round has been every time I have dealt with him. 10/10.

5
Date of experience: Dec 03, 2025
Rose
Excellent service

Excellent service from Lee and Liam throughout the full process. They provided detailed breakdowns of proposed contracts and always had my client's site in mind. Would 100% recommend and look forward to working with them in the future.

5
Date of experience: Nov 25, 2025
Ruth Sperring
Exceptional service !!

James magri is an asset to this company, his knowledge, attention and resolve was second to none across all areas of energy. I would recommend James and independent utility advice to anyone Ruth Sperring - cinque ports pub , rye East Sussex

5
Date of experience: Nov 11, 2025
Sian Hinkins
Taking a big decision

I had been inundated with electric companies wanting to take over our new contracts. Some were rude, some I couldn't understand and some wouldn't take no for an answer. However Andy was none of these and I came to trust him and he made me feel at ease.Service has been great so far and I havn't regretted my decision

5
Date of experience: Nov 04, 2025
Eugene Clifford
Excellent advice and service

Excellent advice and service from Rob and Sophie once again. I would not hesitate to recommend IUA to any company looking to reduce energy bills.

5
Date of experience: Oct 27, 2025

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