Review Time
I recently bought an IVG Max Air and bought some refills, the unit stopped working after a week, totally unable to charge, I bought another one and the same result stopped working after a week, I’m going to have to buy another so I can use the refills I bought, I emailed customer care and they got back to me quickly and replaced the broken items, I’m hoping this is just a glitch as I really like IVG products. If the replacements work well I’ll change my review to 5 stars
Have been ordering from the company for a few months no issues until I received a leaking refill. Although it initially took some time for a response, once responded, the company confirmed replacement of my refill after sending photographic evidence. Happy with the service and will continue to place orders with this company.
You never really know a company & their ethics until something goes wrong, I was unlucky enough 2 get a dud batch of vapes but Melanie @IVG responded & acted with no fuss, the process was super quick, they were given order number & batch codes then sent out replacements within minutes, simply fantastic.I gave up smoking 6mths ago, after 48yrs & tried so many vapes in the 1st month but kept going back & having a few ciggies a day but since discovering IVG I haven't had a single 1, which is testament to both the flavours & satisfaction whilst vaping with IVG.Thank you for being part of my journey 🤩
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IVG (I Vape Great) is an international vape brand based and manufactured in the UK, you can find our products in stores in over 100 countries and buy them direct from our online website.
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