ivapegreat.com

3.6
3.6 Based on 303 reviews

IVG (I Vape Great) is an international vape brand based and manufactured in the UK, you can find our products in stores in over 100 countries and buy them direct from our online website....

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Average Rating

3.6

/
5

303 Reviews

5 Star
58%
4 Star
6%
3 Star
5%
2 Star
3%
1 Star
29%

Filtered Reviews

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Review Time

Mrs Stanger
888Vape review

Always easy to use the website to find the product you want

5
Date of experience: Dec 20, 2025
Samantha
Ordered mine on the 20th December

Ordered mine on the 20th December, to a coop in my village. Apparantly it couldn’t be delivered there and I had an email saying it would be delivered to my home address. I am still waiting DPD still have it and I can only sort through the supplier.Of course IVG is shut over Xmas period , 2 weeks I have been waiting for my parcel, and no one to communicate with and also £30 wasted

1
Date of experience: Dec 20, 2025
Oisin Meredith
First Issue

Had my first issue in over 10 orders so contacted via email, Issue has been resolved very quickly and easy thanks :-)

5
Date of experience: Dec 13, 2025
Maffy
Had a faulty mod

Had a faulty mod, sent proof and purchase info and was advised I would be getting a new mod and a new refil pod.Absolutely incredible service. I have read in some reviews you can’t contact anyone, which is utter nonsense. 10/10

5
Date of experience: Dec 01, 2025
Grahan B
IVG SAVR FIVE STAR

I use IVG SAVR systemThe flavours are amazingLast so much longer than disposable vapesCheaper than disposablesHad one that leaked customers services were great sorted the issue quickly.In all a good company and good product

5
Date of experience: Dec 01, 2025
Louisa walsh
Easily resolved issue and fantastic…

Easily resolved issue and fantastic customer service from Lucia. Highly recommend IVG. Thanks x

5
Date of experience: Nov 25, 2025
Julie
Great service

Great service - I had an issue with my order and once I contacted them they sorted it out straight away.Thankyou IVG

5
Date of experience: Nov 24, 2025
Stephanie Harris
I brought a ivg xl35 had it less than a…

I brought a ivg xl35 had it less than a day and the coils has gone big waste of money

1
Date of experience: Nov 11, 2025
Marie Pethen
Great Customer Service

I have used IVG products exclusively for some years since giving up smoking because I love their flavours & recently found their website. I recently ordered some 50/50 IVG vape juices from I Vape Great but hadn’t realised that these were sold as clearance stock. Unfortunately most of the juices were very orange in colour & when I tried using them, it was clear to me that they were “off”.I contacted Lucia at IVG who was really quick to reply to my email saying that I was disappointed with these juices. She offered me a refund or replacement. I chose replacement & I have just received an email saying that replacement flavours that I had chosen have been sent to me. In addition I have been credited with a generous amount of points.I am very pleased with the speed of response & overall result of their service. I would recommend this Company.

5
Date of experience: Nov 10, 2025
Excellent Customer Service

I ordered 4 disposable vapes and the wrong flavour was sent to me, albeit very quickly. I sent them an email and a photo of what was sent. Now the flavour would be my second choice anyway so explained that I would keep them but would be very happy with a coupon for the next order. I got a phone call from them and their fix was to send me 2 of the flavours I originally ordered for free. I said that they didn't need to do this, but they responded that a happy customer is a repeat customer. Customer service at its best, regardless of your feelings on vaping. They've kept me off cigarettes for nearly 2 years, so thank you.

5
Date of experience: Nov 10, 2025

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Business Details

  • IVG (I Vape Great) is an international vape brand based and manufactured in the UK, you can find our products in stores in over 100 countries and buy them direct from our online website.

  • email customercare@ivapegreat.com
  • language https://ivapegreat.com

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