Review Time
I’m new to IVG so not knowing the company I was dealing with. I had an issue with a couple of reload pods and thought I was just going to be fobbed off. However I received an email back and literally after answering a few questions they sent out full replacements. Excellent service and will continue to vape great 👍
Lucia was friendly and more than happy to help with my issue. I’d bought a vape at a service station but due to personal reasons I couldn’t send the information about my faulty vape straight away. My late reply didn’t matter and Lucia quickly placed a replacement order within the same day.
I purchased a ivg pro which was fault and the girl at ivg went above and beyond to sort it it was hassle free and excellent customer service the response and time wos very impressive I would recommend ivg to my friends and family thanks for everything top job
I contacted them using the email listed on their website. Lucia got back to me shortly after their opening hours and resolved my issue within the dayAmazing customer service, and a big thank you to Lucia for making it so swift
Made several orders with IVG and had no issues until the last order had an item missing, i contacted them on the site and the missing item was dispatched the next day. Can't fault the service and support they offer. Highly recommended. Will definately order again.
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IVG (I Vape Great) is an international vape brand based and manufactured in the UK, you can find our products in stores in over 100 countries and buy them direct from our online website.
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