jackjones.com

3.6
3.6 Based on 81 reviews

...

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Average Rating

3.6

/
5

81 Reviews

5 Star
56%
4 Star
9%
3 Star
5%
2 Star
2%
1 Star
28%

All Reviews

Filter Reviews

Review Time

Ariel Smith
Fantastic Experience at the Manchester Location

We spent nearly an hour at the shop in Manchester's Arndale Centre while my partner tried on several items, and the staff there were amazing! Huge thanks to the representative for their kindness and patience! We hope you can visit our little island soon 😊

5
Date of experience: Dec 29, 2025
Vince Scott
Long-time customer, but service needs improvement

As a loyal customer for years with around 15 pairs of jeans, I appreciate the products. However, the staff at the local store were unhelpful during my recent visit, despite the store being empty. I'm seriously considering switching to a new jeans brand.

1
Date of experience: Dec 27, 2025
Avoid ordering from this site!

I strongly advise against ordering from this site. I've placed two orders, and neither has arrived, even though it was promised before Christmas. There’s no one to talk to, and my emails go unanswered, with vague responses about order status. I'm still unable to get a refund. 😡

1
Date of experience: Dec 27, 2025
Kristin Cooper
Loyal customer for years, but disappointed

I've been a loyal customer for years, owning about 15 pairs of jeans. The products are great, but the staff at the local store were unhelpful during my visit. The store was empty, and I received no assistance. I'm now considering other brands for my jeans.

1
Date of experience: Dec 27, 2025
Order issue with payment

I placed an order using apple payment, but one item (a t-shirt) was missing from my order.

3
Date of experience: Dec 27, 2025
Nestor
Very satisfied with the service

Everything arrived on time, and I received updates via email. All four items in the package were correct. I'm very satisfied with the service.

5
Date of experience: Dec 27, 2025
sikula3127
Great deal on office sweaters

I found a fantastic offer for two Christmas sweaters for the price of one. They arrived quickly and are of excellent quality.

5
Date of experience: Dec 26, 2025
ΧΡΙΣΤΟΔΟΥΛΟΣ ΓΙΑΝΝΑΚΟΥΔΗΣ
value for money

value for money

5
Date of experience: Dec 26, 2025
Syed Shuja Hassan
Item received Defected

Item received Defected. On top of it I have to pay 3 euros for the package return. RIDICULOUS!

1
Date of experience: Dec 26, 2025
TommyInGame57
One t-shirt issue, but otherwise great

I received one t-shirt that was not what I ordered, and this happened twice. However, the other products were perfect.

4
Date of experience: Dec 26, 2025

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