jackpotcitycasino.com

3.5
3.5 Based on 1.1K reviews

Get Your £/€/$1600 FREE Casino Bonus to play online casino games at JackpotCity Online Casino. Play Online Slots, Blackjack & Roulette Now!...

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Average Rating

3.5

/
5

1.1K Reviews

5 Star
52%
4 Star
9%
3 Star
7%
2 Star
3%
1 Star
29%

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Review Time

Harley Anderson
Great site cool games

5
Date of experience: Oct 23, 2025
Tyrone Tainui
The winning

5
Date of experience: Oct 22, 2025
Marty Mcewan
Terrible casino

Terrible casino. Good games and all nice selection of live tables easy to deposit wouldn't know about withdrawals. Al I know is I've played about 2 yrs deposited 5,280 cad in that time never made a withdrawal I asked there support via email if I could get a nice perk of some kind I was thinking 50 bucks c4dit or free bonus spi anything for 5000 in losses/no wins. , and it takes them a week to replies every time and everytime they played dumb like didn't know what I was asking or wrong account name finally after 3 weeks I just gave up and stopped messaging them.. nice casino! (Not)

1
Date of experience: Oct 22, 2025
It has been very easy to navigate…

It has been very easy to navigate through all the necessary steps so far.

4
Date of experience: Oct 22, 2025
Jae Parsons
Took 20.00 and put it on .10 bet lol

Took 20.00 and put it on .10 bet lol Spun right to 0 without 1 single payout not even .1 through the whole 20.00. Thats not gambling thats just theft disguised as a business. Thats all this is....not even fun or entertaining to watch the reels you lose so much, pretty predictable tbh...for every 10.00 you spin you might get .65 just like clockwork, and if it does give you 20.00 30.00 on a spin every spin after that will take it all back and when you hit your original balance it starts all over again.

1
Date of experience: Oct 21, 2025
Sequoia
Gambling is not fun. Gambling is nothing but addicting and toxic

The online casino industry has gone bad these past two years. They claim it should always be “fun” yet they hire psycho paths to design the games to piss you off, and piss you off only. I won my first time playing with jack pot city (of course, this is a tactic) and I’ve been playing everyday (yes very much so addicted, and broke and just dream of being financially secure one day) for three months and I haven’t won since. Let me the one to tell you. YOU WILL NOT WIN! These aren’t fun games. These are games designed to piss you off and make you throw your money away and I will continue doing whatever I can to prevent people from throwing their money away. If you’re someone with lots and you really don’t give a care then whatever, but maybe think about donating that 100$ pocket change to a single mother in gift certificates because THAT! That is good fun. Gambling is not. It’s addicting as hell. It’s all I think about and I wouldn’t wish this upon my worst enemy. Please remember these games are not designed for you to win, that’s it. If they were they wouldn’t be in business. I hope that everyone who is struggling out there can get the help they need cause there is more to life than this junk. If you’re doing your research before you make the plunge good for you but I urge you to walk away from these thought of gambling. And if you must play first take a 50$ out of your wallet and burn it, then do that every day twice a day for the next three months and tell me how you feel. Love you all. Take care.

1
Date of experience: Oct 21, 2025
Bruce Holmes
Definitely a big problem with their…

Definitely a big problem with their withdrawals!! Claims their express withdrawal will be under 1 hour, but I've waited over 48 hours a few times !! Oddly only after calling customer service 1-800 # my deposits came thru almost immediately. Currently waiting on two separate withdrawals over 5 hours !! Spoke with customer service but no results . Just a load of b.s

3
Date of experience: Oct 20, 2025
Elzear McKenzie
Suddenly you have to give documentation…

Suddenly you have to give documentation for proof off address but they want a utility bill and I don't have one under my name.... zero correspondence and zero help so basically I feel like the scammed the money and refuse to pay out

1
Date of experience: Oct 20, 2025
Dee Webster
Very disappointed

Very disappointedThere isn't a great selection of games, and worse part is i was logged in and then randomly logged me out for no known reason.It was very difficult to get through to the live chat, through their chat bot, on top of that first person closed the chat on me once i gave them my user name and the casino name. they said thank you then ended it.second time i had to wait again for someone to answer, then they went through the same process. This time they asked for security questions and then asked the worst querstions - what was the last game you played? - how am i suppose to know i didn't read it but could describe the game wasn't good enough.then they asked what was my deposit limit on my account and again i could not remember as i had changed it recently but obviously didnt take note.i was like why can't you ask real security questions, like email, address, last deposit amount or last 3 but nope.Needless to say i will not ever play there again even if i miraculously remember the game or deposit limits. such BS.

1
Date of experience: Oct 20, 2025
Stacey
Games never pay out…

Games never pay out….all they want is your money lol do yourself a favour and go to a site that pays

1
Date of experience: Oct 20, 2025

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  • Get Your £/€/$1600 FREE Casino Bonus to play online casino games at JackpotCity Online Casino. Play Online Slots, Blackjack & Roulette Now!

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