jackpotcitycasino.com

3.5
3.5 Based on 1.1K reviews

Get Your £/€/$1600 FREE Casino Bonus to play online casino games at JackpotCity Online Casino. Play Online Slots, Blackjack & Roulette Now!...

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Average Rating

3.5

/
5

1.1K Reviews

5 Star
52%
4 Star
9%
3 Star
7%
2 Star
3%
1 Star
29%

Filtered Reviews

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Review Time

Kurtis Mckenna
Great online casino

5
Date of experience: Oct 11, 2025
Alicia Tuccaro
I had a good time playing to bad I…

I had a good time playing to bad I couldn't get promotion and play longer

5
Date of experience: Oct 09, 2025
Ally Joy
VERY DISAPPOINTED

I've enjoyed playing on jackpot City for 2years. never had any withdrawl issues. That is until now its been almost a month since they took my winnings out. They asked for verification that I owned the account, I sent it to them. The reply was we will contact you within 48hrs. That was Oct 9th, 2025.There's no chat or phone numberBe wary as Jackpot City has changed and that's not good

3
Date of experience: Oct 09, 2025
Meagan Hicks
Jackpotcity is exciting adventous and…

Jackpotcity is exciting adventous and fast cash payouts make it explicit to the lucky players vibes.

5
Date of experience: Oct 08, 2025
Daniel Christenson
Jackpot City used to be one of the best now I'd give it zero stars if it where and option.

I have been a loyal customer for years and for the last five years they have been absolutely garbage. I've been loyal to this casino alone and really barely played anywhere else and no matter what can't seem to win anything that really would be considered a decent win and we'll I've put all together 50 000 and withdrawn 12 000 so do the math and ya I might of had a few small wins in the past but the more loyal you seem to be the less you win and if you complain they freeze your acount and even rip you off on your loyalty points. Not to mention they have terrible customer service and terrible waiting periods for withdrawals because they want to wait as long as possible to give you your money just because they really probably think that's the best way to reduce the number of withdrawals is to keep the money in your casino acount for as long as possible and chances are the person might just go back and spend it and then they bring the wins down to nothing to ensure they get that back if they can. They just make sure you don't win on a single spin on any game doesn't matter which one it's obviously rigged. Anyone who says different hasn't played enough. And they have the worst bonuses imaginable and their free spins are garbage even for their loyal customers. I would literally go with any other casino now and I would like to get some of my money back from them but if I can detour people from using their casino and bring their ratings down at all that's good enough for me.

1
Date of experience: Oct 08, 2025
Kate Michell
Was good for the first week but now I…

Was good for the first week but now I am unable to log on and no one seems to be able to identify the technical problem and fix it!

2
Date of experience: Oct 08, 2025
JamesM Manuel
Withdrawal

Withdrawal

2
Date of experience: Oct 08, 2025
Corey
Even though it’s taken ages to get my…

Even though it’s taken ages to get my withdrawals they reply to my emails and keep me updated I started thinking maybe a scam but it’s not The games are so good though and fun and good wins too

5
Date of experience: Oct 08, 2025
Carol Pollitt
I have been asking for my 20.00 back…

I have been asking for my 20.00 back that I gave you ,you said you would get back to me ,nothing was done about it .You said 48 hours where is my money ??????

1
Date of experience: Oct 08, 2025
NOT LEGIT!

how does a legit online casino just shutdown or not allow access to even your account?? unable to log in for last 9 hrs and website shows OOPS ITS BROKEN. So crazy but I m the crazy one lol . I lost over 86000 playing here over last few yrs, then stepped away for a good year plus. Tried again about week ago with smaller daily limits and played online bj. Lost 4 days in a row and glad I bet low each day still down 800 but I see same patterns at online BJ . You cannot win here! and cant even gut your funds out as website is broken ?? YIkes. my bad once again.

1
Date of experience: Oct 07, 2025

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  • Get Your £/€/$1600 FREE Casino Bonus to play online casino games at JackpotCity Online Casino. Play Online Slots, Blackjack & Roulette Now!

  • language https://www.jackpotcitycasino.com

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