Name: jackpotcitycasino.com
Telephone: 000000000
Rating: 3.5

Bella Norton Guest

I wouldn't trust that app

I wouldn't trust that app – it looks like a scam where you can't get your money back. It's best to avoid it so you don't lose your funds.

Date of experience: May 11, 2025

ML92 Guest

10 months ago

Thumbs down

Thumbs down. Played $200. The games wouldn’t even allow me to play. Just took the money asap. Ughh. Not impressed

Date of experience: May 11, 2025

Gaylord Johnson Guest

10 months ago

I deposited 50 dollars

I deposited 50 dollars, you gave me a one hundred percent match. That was nice. I won 500 on various games. I saw my luck drying up, so I went to withdraw 300 of the 500 I had won, but when I tried I gotta message saying that I haven't met the required play through amount. Which was over 1,700 dollars. Seems to me that that is very unfair and ridiculous. Can you explain why I need to play through until I hit 1,700 plus dollars? And what is a play through anyway?? I will not be spending another dime on such a dishonest cash grab site like this one!! Oh,and I will be hitting social media to tell of my recent experience. If I can save someone the expense and frustration I felt, then it will be worth not giving you anything else. Thanks for deceit.

Date of experience: May 11, 2025

Archibald Rogers Guest

10 months ago

You are hard to reach and getting money…

You are hard to reach and getting money owed is not easy

Date of experience: May 11, 2025

Tereza Novák Guest

10 months ago

Jackpot city rocks

Jackpot City Rocks

Date of experience: May 10, 2025

VT Guest

10 months ago

Horrible experience

Casino took 2 weeks to pay out a game error on betting behind players blackjack hands. Same issue occurred when It happened for the second time. Hoping to get you to deposit more money before they have to pay out your bet. Would not recommend this casino to anyone and will be permanently removing my account

Date of experience: May 09, 2025

Marjorie B. Guest

10 months ago

So disappointed,I won R2000 on…

So disappointed,I won R2000 on Monday,but ddnt receive my full payment they only sent me NotR1000 The service is poor xem I've been sending them Email,but they juss telling me they sent cash of which asked them to resend pin but no response

Date of experience: May 09, 2025

Richie Howard Guest

10 months ago

Withdrawal delayed over 20 days

I’ve been trying to withdraw my funds from Jackpot City Casino for over 20 days now, and the process has been extremely frustrating. I’ve submitted all the required verification documents, including valid ID, bank statement with highlighted transaction of deposit , and any additional documents they’ve requested — multiple times.Despite this, my account is still not verified, and my withdrawal remains pending with no clear update or timeline. Every time I contact customer support, I either receive generic responses or get asked to wait “a few more days,” but nothing changes. There has been no helpful resolution or escalation from their end.This delay feels unreasonable, especially since I complied with everything required from me. I’m very disappointed with the lack of transparency and professionalism from a platform that claims to be reputable.I’m posting this to urge Jackpot City to look into this issue seriously and process my withdrawal without further delay.