thesunglassfix.com

4.8
4.8 Based on 3.7K reviews

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Average Rating

4.8

/
5

3.7K Reviews

5 Star
90%
4 Star
5%
3 Star
1%
2 Star
1%
1 Star
3%

All Reviews

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Review Time

Courtney Small
Great experience, supply of produucts well packaged and protected, followed install instructions an

Great experience, supply of produucts well packaged and protected, followed install instructions and have my sunglasses back to new condition. deleivery from Australia tom UK was very fast too! fully recommend using this company.

5
Date of experience: Feb 28, 2026
Tose Baleski
Great products, great communication I've ordered Oakley gascan glasses and first time did not arrive

Great products, great communication I've ordered Oakley gascan glasses and first time did not arrive, write them, reply immediately with offer and received after. Keep up the good work, cheers

5
Date of experience: Feb 17, 2026
Celinda
Delighted to discover replacement lenses are available!

I was thrilled to find out that I could get replacement lenses—who would have thought? The process was straightforward and the pricing was very reasonable compared to buying a new pair of sunglasses.

5
Date of experience: Jan 13, 2026
Victoria M.
Failed to restore my sunglasses lenses

You were unable to replicate the lenses for my sunglasses and returned them to me without any restoration. How can I provide a positive rating?

1
Date of experience: Jan 13, 2026
Abraham Ross
Great fit and quality lenses, but a bit too transparent.

The fit is excellent, and the lenses appear to be of high quality. My only concern is their transparency; they allow visibility of the eyes. Unfortunately, there wasn't an option for the mirrored version of the premium lenses. Overall, I appreciate the quality and the cost savings compared to branded lenses that are of inferior quality.

4
Date of experience: Dec 23, 2025
Kelly
Exceptional customer support

Exceptional customer support … I submitted my measurements for replacement lenses for my sunglasses … they are a bit old but still seemed to be replaceable … Delivery was prompt, and I took them to my optician for fitting as it was a tricky job with the screws. She mentioned that she wasn’t sure they were the right shape but managed to fit them, and they look great. I contacted the company to inform them of a potential issue since my optician warned me that the lenses might fall out over time. I wore them a few times, and they appear fine; however, since it's winter, I couldn't say for sure if they were completely okay. The representative responded immediately, asking if I could resend the measurements along with some photos so they could make adjustments for a better fit. I sent this information and received another set of lenses, free of charge, very quickly. They even mentioned that I could send my glasses to them if I continued to have issues. I’m truly thankful to everyone in the company for the way my order was managed from beginning to end. All very professional, friendly, and attentive. Even though we are on different continents, my emails were answered swiftly, and I couldn’t have asked for better service, truly outstanding. I highly recommend them and thank you so much for all your assistance …

5
Date of experience: Dec 13, 2025
Brad Cook
User-friendly website with excellent support and helpful tutorials

The website is easy to navigate and well designed, offering a good level of support along with useful tutorial videos. The replacement lenses are fantastic and worth the investment for polarized options, enhancing the beautiful frames. They arrived promptly, and the meticulous attention to detail on the beautifully crafted holding box was an added bonus, especially since this is a Christmas gift for my partner.

5
Date of experience: Dec 09, 2025
X_ItzYouMother_X69
Disappointing experience

I was really let down. The video made the installation process seem effortless, but that was far from my experience. I followed the instructions, but nothing moved. I ended up breaking the original lenses to remove them and had to apply excessive pressure to fit the new ones, which warped my frames and left my thumbs sore. This was nothing like the straightforward installation shown in the video, resulting in new lenses in distorted frames. Not a success.

2
Date of experience: Dec 05, 2025
Winston Parker
Cost-effective lens replacement...

It was much cheaper to get new lenses than to buy new sunglasses. The quality seems fantastic, they arrived quickly, and were easy to install. The blue lenses look great. I’m very satisfied, as this saved me a couple of hundred dollars.

5
Date of experience: Dec 05, 2025
Eversley Patterson
Impressed with the lens quality...

I am truly impressed with the lenses; they are noticeably of higher quality than the originals! I replaced the lenses in my sunglasses, and this was the only service that provided replacements for this style. I was hesitant to order from overseas due to shipping time, but the process took just over two weeks and was very smooth, complete with tracking. I will definitely order again for my other frames soon.

5
Date of experience: Dec 04, 2025

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