Review Time
As always the flowers and hatbox were perfect but the experience was let down by the delivery. Despite being provided with the exact street address and house number, the delivery driver simply dropped the package over 100m away at a random building, Had I not been home (I work abroad), I would have had to inform my 86yo mother that she had to walk to her birthday present. Not ideal.
As always the flowers and hatbox were perfect but the experience was let down by the delivery. Despite being provided with the exact street address and house number, the delivery driver simply dropped the package over 100m away at a random building, Had I not been home (I work abroad), I would have had to inform my 86yo mother that she had to walk to her birthday present. Not ideal.
Disappointed and not the usual high standard I frequently use Jane Packer and generally delighted but this time a number of the flowers were broken and all died within 2 days ..Not the standard expected from such a premium florist
Jane Packer flowers are one of the most professional and high standard florists I’ve purchased from across multiple countries. Their service is attentive, responsive and great guidance. Their flowers are always good. On the one occasions I wasn’t quite happy with what they sent and contacted them to explain why, they dispatched a fresh arrangement the next day.Highly recommend them
DPD Messed up big time dropping off at a random works entrance not getting a signature for the person who it was supposed to be delivered to, and as a result it went missing, spoke to Jane Packer Customer Service and they said they would call personally and deliver the flowers next day, no charge. First class experience thank you so much! As a result ultra happy recipient and very happy sender.
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