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japan-experience.com

japan-experience.com

4.5
4.5 Based on 201 reviews

Since 1981, we have been a leading tourism company specialized in providing a wide range of travel experiences in Japan. Our mission is to become the go-to brand for anyone who loves Japan and wants to experience this wonderful country to the fullest. We...

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Average Rating

4.5

/
5

201 Reviews

5 Star
77%
4 Star
10%
3 Star
5%
2 Star
3%
1 Star
4%
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Filtered Reviews

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Review Time

DD
Whole Heartedly Recommend

I used Japan Experience for Train tickets I was impressed by Ease of purchase. Flexibility in cancellation / amendment was also fantastic as was speed of reply. Would use again for my next trip to Japan.

5
Date of experience: Nov 30, 2025
Julie Kemp
Responsive when I needed assistance

Responsive when I needed assistance. Smooth booking process. All great!

5
Date of experience: Nov 29, 2025
Mark S
Easy pickup and return

Easy pickup and return. Device worked well. Excellent price.

5
Date of experience: Nov 29, 2025
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Ilaria Bagarolo
Perfect service

Perfect service! Easy and very well explained instructions

5
Date of experience: Nov 28, 2025
Janet Aiso
One of the WiFis wasn’t charging easily…

One of the WiFis wasn’t charging easily with the power pack

3
Date of experience: Nov 28, 2025
Théophile
Smooth and rapid process

Smooth and rapid process

5
Date of experience: Nov 26, 2025
Kevin M.
Read activation instructions before buying and set up locally before using.

I was unable to use the eSIMS but I should have activated it locally before traveling.

3
Date of experience: Nov 26, 2025
NorCal Nat
Quick and detailed customer service…

Quick and detailed customer service response.

5
Date of experience: Nov 25, 2025
Jose
The device was spotty

I got a Wifi box. The service was easy and quick. The device, not so much.It was spotty at times, and the battery died easily

3
Date of experience: Nov 22, 2025
MARKO PERISIC
Everything was great.

5
Date of experience: Nov 22, 2025
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Business Details

  • Since 1981, we have been a leading tourism company specialized in providing a wide range of travel experiences in Japan.
    Our mission is to become the go-to brand for anyone who loves Japan and wants to experience this wonderful country to the fullest. We sell a variety of products to our customers traveling to Japan : individual and group tours, Rail Passes, activities, excursions, train tickets, accommodations, SIM cards, etc.
    More info on our company and products, on our 5 languages website: https://www.japan-experience.com/.

    In March 2025 Japan Experience also acquired FTC, a DMC specialized in large group tours in Japan, and in 2022 opened Irasshai, a 800 m2 Japanese concept food store in the center of Paris (https://irasshai.co/).See more

  • email contact@japan-experience.com
  • call +33142616083
  • language https://www.japan-experience.com

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