japan-experience.com

4.5
4.5 Based on 201 reviews

Since 1981, we have been a leading tourism company specialized in providing a wide range of travel experiences in Japan. Our mission is to become the go-to brand for anyone who loves Japan and wants to experience this wonderful country to the fullest. We...

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Average Rating

4.5

/
5

201 Reviews

5 Star
77%
4 Star
10%
3 Star
5%
2 Star
3%
1 Star
4%

Filtered Reviews

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Review Time

Andrea Zanotto
Great service

The connection remained stable in all the places we visited, from Kyoto to Mount Aso in Kyushu.

5
Date of experience: Dec 10, 2025
geert de neuter
As always

As always: elaborated website, easy orderering, next day dilevery by FedEx.

5
Date of experience: Dec 09, 2025
dutch
Using the services for many years ☺️

I've been using the many services provided from Japan Experience and I've been very happy with it.With using the railpass and mainly the pocket wifi, it's always been a seamless experience and made my trip more enjoyable and carefree. 😊👍Thank you for the great services. 😀

5
Date of experience: Dec 09, 2025
Luna
The best I could have asked for

Absolutely awesome! I've used the Pocket WiFi for 24 days no-stop and it never failed me! I always had the best connection even in less populated areas. It's super easy to set and recharge, and I've used it on multiple devices at the same time. The power bank it comes with is super useful and allowed full connection for 14h (without it, the WiFi itself usually lasts around 8h).Absolutely recommended! I'll surely rent it again if I'll come back to Japan. Thank you!

5
Date of experience: Dec 07, 2025
ANASTASIIA BOTALOVA
Easy to purchase and use

Easy to purchase and use

5
Date of experience: Dec 06, 2025
Mitoka
SIM card worked everywhere

Delivery was made to my home in a short period of time. Installation and activation of SIM card was simple and straightforward. Although the SIM card was data only it worked everywhere I went. Will purchase again for my next trip.

5
Date of experience: Dec 05, 2025
nils Jacobsen
Tickets - shinkansen

instead of one set of return tickets traveling with Shinkansen form tokyo - kyoto , i revcived several different tickets witch made it necessary to call JP ex. to get confirmation of witch ticket actually was the valid ones.

3
Date of experience: Dec 04, 2025
Joseph Huppe
They got us our tickets quickly.

They got us our tickets quickly.

5
Date of experience: Dec 03, 2025
Fiona Garner
Lol okay nice okay

Lol okay nice

5
Date of experience: Dec 02, 2025
Brenda
Get the JR Rail Pass!

We purchased JR passes and used them almost everyday. The staff was helpful from start to finish- telling me which pass to purchase based on our travel plans and helping us navigate the train system. The ticket counter staff were friendly & helpful. I would highly recommend this to anyone traveling in Japan.

5
Date of experience: Dec 01, 2025

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Business Details

  • Since 1981, we have been a leading tourism company specialized in providing a wide range of travel experiences in Japan.
    Our mission is to become the go-to brand for anyone who loves Japan and wants to experience this wonderful country to the fullest. We sell a variety of products to our customers traveling to Japan : individual and group tours, Rail Passes, activities, excursions, train tickets, accommodations, SIM cards, etc.
    More info on our company and products, on our 5 languages website: https://www.japan-experience.com/.

    In March 2025 Japan Experience also acquired FTC, a DMC specialized in large group tours in Japan, and in 2022 opened Irasshai, a 800 m2 Japanese concept food store in the center of Paris (https://irasshai.co/).See more

  • email contact@japan-experience.com
  • call +33142616083
  • language https://www.japan-experience.com

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