japan-experience.com

4.5
4.5 Based on 201 reviews

Since 1981, we have been a leading tourism company specialized in providing a wide range of travel experiences in Japan. Our mission is to become the go-to brand for anyone who loves Japan and wants to experience this wonderful country to the fullest. We...

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Average Rating

4.5

/
5

201 Reviews

5 Star
77%
4 Star
10%
3 Star
5%
2 Star
3%
1 Star
4%

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Absentium
I bought the 21 days Japan Rail Pass for my 1 month-long trip in Japan. It’s only convenient if you

I bought the 21 days Japan Rail Pass for my 1 month-long trip in Japan.

It’s only convenient if you’re planning a long itinerary like mine, Tokyo-Osaka-Kyoto-Hiroshima-Fukuoka-Sendai-Sapporo and back to Tokyo, including adjacent towns. (It also includes the Miyajima ferry!)

If you’re just doing Tokyo–Osaka–Kyoto, it’s probably not worth it, not even the 7 days one, as you won’t make the most of the pass’s value and will only be a waste of money.

I activated my pass at Japan Rail Cafe Tokyo, which I highly recommend, the staff were super helpful, spoke good English, and made the process quick and easy.

The pass gave me the freedom to be spontaneous with my travel plans, even changing them midway without any problems, which really enhanced my trip.

If you’re planning to travel across whole Japan, the 21 days JR Pass is absolutely worth it, it’s reliable, efficient, and makes the journey part of the adventure.
Highly recommended!

5
Date of experience: Apr 01, 2026
Kris
Good Japan sim-card

I ordered multiple times a Japan simcard. It's easy to order and quickly delivered. The coverage of the sim is great. Used it in Central Japan, but also Okinawa and Aomori. Good coverage!

5
Date of experience: Apr 01, 2026
Quick delivery.

5
Date of experience: Mar 31, 2026
Rs Capistrano
Having no problem encountered on the…

Having no problem encountered on the unit as well as power bank provided has been useful on our vacation.We'll tap again your services in the future and even recommend you to our friends.Thanks.

5
Date of experience: Mar 30, 2026
Rudi Jakobs
I was expecting a Nikko Pass including…

I was expecting a Nikko Pass including access to the Temples but it is not the case. Also for the train I needed to buy extra express ticket.The Nikko pass just served to take the bus. Very misleading in the communication.

2
Date of experience: Mar 28, 2026
Will Aitken
I’ve been ordering JR Rail Passes and…

I’ve been ordering JR Rail Passes and single tickets from Japan Experience for the past several years and their service has been unfailingly efficient and on time.

5
Date of experience: Mar 26, 2026
Mr. Crow
Top service and quick delivery.

5
Date of experience: Mar 25, 2026
Johan
Simple JR-pass purchase

It was easy to buy with clear instructions on how the information should be enterd on the form.They also have really nice customer service that was quick to respond.

5
Date of experience: Mar 24, 2026
Valerie
Good service

Good service, received items on time before the trip. I got a SIM card and it worked well.

4
Date of experience: Mar 24, 2026
Daniele VILONE
Easy and quick

Easy and quick. Very good.

5
Date of experience: Mar 24, 2026

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Business Details

  • Since 1981, we have been a leading tourism company specialized in providing a wide range of travel experiences in Japan.
    Our mission is to become the go-to brand for anyone who loves Japan and wants to experience this wonderful country to the fullest. We sell a variety of products to our customers traveling to Japan : individual and group tours, Rail Passes, activities, excursions, train tickets, accommodations, SIM cards, etc.
    More info on our company and products, on our 5 languages website: https://www.japan-experience.com/.

    In March 2025 Japan Experience also acquired FTC, a DMC specialized in large group tours in Japan, and in 2022 opened Irasshai, a 800 m2 Japanese concept food store in the center of Paris (https://irasshai.co/).See more

  • email contact@japan-experience.com
  • call +33142616083
  • language https://www.japan-experience.com

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