japan2uk.com

4.2
4.2 Based on 285 reviews

The UK’s No.1 Japanese TCG & Collectables Store. Over 20,000 Products In Stock. Fast UK Dispatch. Enjoy Authentic Collectables And Worry-Free Shopping Today....

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Average Rating

4.2

/
5

285 Reviews

5 Star
77%
4 Star
1%
3 Star
2%
2 Star
7%
1 Star
13%

Filtered Reviews

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Sandy Powell
Great company with excellent customer service

Great company with excellent customer service- an item was missed from my recent order over Christmas which they apologised for and rectified immediately. Other than this one occasion, in all 15 or 20 orders before, there have never been any issues, always good prices and fast delivery. Thanks!

5
Date of experience: Jan 07, 2025
Wrong product descriptions

I ordered this item: Pokemon Center Japan - Special Deck Card Sleeves PackWhich has the description:Each deck includes 1x 64 card sleeves pack with a mix of all 10 types of sleeves as shown in images.My product only came with 1 type instead of 10 types of sleeve (they even called it a pack in the name). They said that the description is wrong and did not offered anything to solve the issue.They do not care about the customer. Me and my employee's will never order from here again...

1
Date of experience: Jan 07, 2025
Mable Foster
Great company with excellent customer service

Great company with excellent customer service- an item was missed from my recent order over Christmas which they apologised for and rectified immediately. Other than this one occasion, in all 15 or 20 orders before, there have never been any issues, always good prices and fast delivery. Thanks!

5
Date of experience: Jan 07, 2025
Warren P.
Wrong product descriptions

I ordered this item: Pokemon Center Japan - Special Deck Card Sleeves PackWhich has the description:Each deck includes 1x 64 card sleeves pack with a mix of all 10 types of sleeves as shown in images.My product only came with 1 type instead of 10 types of sleeve (they even called it a pack in the name). They said that the description is wrong and did not offered anything to solve the issue.They do not care about the customer. Me and my employee's will never order from here again...

1
Date of experience: Jan 07, 2025
Noel Walker
Great company with excellent customer service

Great company with excellent customer service- an item was missed from my recent order over Christmas which they apologised for and rectified immediately. Other than this one occasion, in all 15 or 20 orders before, there have never been any issues, always good prices and fast delivery. Thanks!

5
Date of experience: Jan 07, 2025
smarks2426
they charge for delivery and they take…

they charge for delivery and they take ages to send the parcels.

2
Date of experience: Jan 06, 2025
David Cook
they charge for delivery and they take…

they charge for delivery and they take ages to send the parcels.

2
Date of experience: Jan 06, 2025
Mike Barnes
they charge for delivery and they take…

they charge for delivery and they take ages to send the parcels.

2
Date of experience: Jan 06, 2025
Raymond Ross
They weigh loose packs, stay away!

When buying sealed boxes, I’ve had no issue. I’ve just opened single packs, in 10 packs not a single holo let alone any other kind of special card, just the same plain non holo rare, loose packs are definitely weighed, stay away! As such, they’ve lost a customer for life. EDIT: They've tried to have this removed and failed, seems to be a common story looking at other reviews, big shame I used to love shopping here!

2
Date of experience: Jan 04, 2025
Bernie Baker
They weigh loose packs, stay away!

When buying sealed boxes, I’ve had no issue. I’ve just opened single packs, in 10 packs not a single holo let alone any other kind of special card, just the same plain non holo rare, loose packs are definitely weighed, stay away! As such, they’ve lost a customer for life. EDIT: They've tried to have this removed and failed, seems to be a common story looking at other reviews, big shame I used to love shopping here!

2
Date of experience: Jan 04, 2025

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Business Details

  • The UK’s No.1 Japanese TCG & Collectables Store. Over 20,000 Products In Stock. Fast UK Dispatch. Enjoy Authentic Collectables And Worry-Free Shopping Today.

  • email help@japan2uk.com
  • language https://www.japan2uk.com

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