Review Time
Slows Down Every Website I've had and that's over 20. Also. On my Analytics most of my views are from Jetpack. Deleted it now and site is waayyyyy quicker the plugin that claims to speed up your website is the thing slowing it down. I think this is intentional so you upgrade.
Slows Down Every Website I've had and that's over 20. Also. On my Analytics most of my views are from Jetpack. Deleted it now and site is waayyyyy quicker the plugin that claims to speed up your website is the thing slowing it down. I think this is intentional so you upgrade.
This review is about Jetpack VideoPress. I was looking for a service to store my videos and link them to my WordPress website. I did some research, not enough and ChatGPD recommended VideoPress as one option to get away from all the ads that YouTube free service adds to your videos. Also considered Vimeo but costs and storage capacity was too high. Jetpack sold their VideoPress as a seamless option to store and link videos to my WordPress site. The capacity and price were very reasonable and so a jumped into it too quick. The support group was very responsive but very confusing due to different agents with each email communication and mostly because of their very complex programing technical requirements that they laid out for my Hosting service to comply with or as they relayed Timeout errors would happen and VideoPress only worked sometimes and they were correct on this point. I added 4 videos then lost two of them, they just disappeared after I linked them to my website of course.ah crap!! I relayed 4-5 email requests from Jetpack support to my Shared hosting service, Dreamhost . Dreamhost addressed each one and even provided tech programing responses back. I am not a programmer and got lost as the Middleman. Soon Jetpack technical support stopped responding to my Hosting services responses , they said they were unlocking tasks and complying to Jetpack requests and I think they were. Why? Like I said because Jetpack stopped responding when I routed the technical responses from Dreamhost to Jetpack. There was obviously an extensive level of program handshaking that had to occur to get Jetpack VideoPress to work without timeout errors and Jetpack also insisted on several of the hosting unlocks as a method of monitoring my VideoPress Media downloads and to supposely allow more efficient technical support in the future. At the end of the day , I decided it wasn't worth the hassle after losing many video files added to my VideoPress Media library that just disappeared.I sent Jetpack a request to close my account after deactivating and deleting all their plugins on my site. I relayed that I would file a bank dispute within 4 days if no refund for their service. They did respond immediately and execute a refund that should come through in 5-7 days.
What a great customer support service provided by Angelika at Jetpack !! Resolved 2 issues efficiently and effectively. Highly recommend Jetpack as a product andService - AND their customer service support was excellent and exceptional ! Well done Jetpack and Angelika !!!
I'm in contact with their support seeking an answer for a single technical question about how Jetpack Social works. The first person who replied tried to be helpful, but then the ticket went to a hasty and patronizing agent, and then to a dodgy agent. When a ticket is handled by a different agent every time the user replies, agents are not motivated to make any effort to solve the problem.
Absolutely horrendous experience. The first time I used Jet pac it worked. I just spent 2 hours trying to set up the data and nothing worked. The chat experience was awful and not helpful. Save your time and money. Use another service.
Was using it perfectly fine. Now requires you to pay them to upgrade to commercial/business to just see the most basic stats. In other words, there's nothing free about it anymore. It's one thing if you want additional features. It's another thing to just block someone out of all of the stats they've seen for years because now you want a payday.
What was once a great suite of apps for Wordpress has turned into one massive nickel and dime money grab. They have slowly revoked access to the core of Jetpack and put it behind a paywall.The whole suite is a con, made by con artists. Luckilly for WordPress users, there is plenty of other decent people making Wordpress plugins that do a similar, and in some cases BETTER job than Jetpack does.
This WordPress plug-in is such an amazing tool. It has not only helped my content creation, story telling and blogging emencely. The security and work flow production is top notch. Has brought my Blogging to a whole new level. Makes integrations between different apps a breeze. Still can't believe how much my production has grew. Typing seems so simple now.
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