Review Time
The biggest mistake you’ll ever make in your life is making a purchase from this JIffyShirt They’re the worst you’ll ever come across I placed and order since the past two weeks which was said to be delivered in 3-4 days They told me they opened another order for me then sent me a tracking number, They kept refunding me saying due to the delay until they refunded my whole payment and promised me I’ll still receive the order Behold I’ve been tracking this package and it was said to be delivered today. Then suddenly I got a mail that my package has been received. But I wasn’t the one who received it I’m so confused This people are useless, If you’re trying to use them now please do not ever try them
Ordered DTF transfers. Obviously quality control was off that day. Arrived with letters missing from the design. Contacted customer service and was told oh well, we’ll refund your money and you can reorder. Needed design for an order for a family leaving on vacation. Wouldn’t even overnight even though it was their fault. Have had minor issues in past with shirts having holes or ripped. I can deal with that. No reason I should lose a customer because they screw up and won’t make it right. Last time I will ever order from them
I placed an order, but for some strange reason the confirmation was missing one of the shirts I needed, which I found still sitting in my cart. I emailed customer service to request it be added to the current order, but received a return email with a coupon for free shipping that expired that same night. I didn't get the email for a couple of days (due to being out for emergency surgery). What's the point of issuing a coupon that expires in only a few hours? The order I did receive was received days later than promised and was packed so unprofessionally, just thrown into a box all wrinkled up. There's no way to identify which shirt is which. I had ordered several shades of gray to try to determine which color to use for future orders but there is no way to know which one is which. Highly disappointed.
They are great until you need customer service. This used to be my go-to for shirts until my last order.I ordered close to $1500 in tee shirts and when they arrived 101 of them were the wrong size. I reached out to jiffy and after a frustrating conversation with a bot asking if I could exchange them was prompted to open a work ticket. I did so and waited. And waited. The next morning after no reply, I put in for a return of the 101 shirts. And waited for a return label. The next morning I was emailed a return label, followed by an email from someone that said: 'We apologize for the delay in our response due to a high volume of requests and appreciate your patience. We do not do direct exchanges, but I can certainly help with a return. I see you have entered the return - please proceed with sending those back, as we do not offer direct exchanges at this time. I advise you to place a new order for the correct size you need.' So Jiffy's solution was to give them more money. Great.I boxed the shirts up, dropped them off at UPS and watched it take nearly a week to get to jiffy. I guess they selected the cheapest option, as I have never seen anything take that long, but I digress. I watched and waited for nearly 5 days with no status update on my return. I reached out again to check the status of my return and put in for a work ticket, and waited some more. Finally, I received an email from Anastasii saying they issued a refund to my payment method. I check the Jiffy app and see I have a store credit for the refund amount. I reach out again VIA email telling them I'll accept the store credit and use it but afterwards we were parting ways. They have since removed the credit and stopped responding to me.
This use to be my absolute go to for all my shirt and transfer needs. Never had an issue. But my last 4-5 orders have been horrible. Transparent background missing. Orders coming late. Communication is lacking. I’m going to find another vendor. I wish transfer express wasn’t so expensive. I’ll try ninja next.
Jiffy sent over $1600 in blanks and transfers to the wrong address. I’ve tried reaching out all day with no reply and filed more than one case. This has been beyond stressful! A customer service phone number would be great in times like this.
This company is terrible. I ordered 3 shirts costings me $41 with shipping, about $10 each for the shirts. They sent them to me with the background removed. I uploaded the file properly and selected for them to not remove anything and yes the file was formatted properly. They refunded me $11, which makes no sense? There is no way to live chat with an actual human and my attempts at submitting tickets is getting me no where. Absolutely terrible company service. They even tried to blame me for their mistake. Never again.
I ordered $280 worth of DTF Transfers with the background removed. The back ground was not removed completely making all the transfers useless. I have followed their instructions on submitting a problem with an order and sent a few emails but have not received any communication. It has been 4 days. I requested a call back from their customer service answering "machine" and also have not received a response. I will NEVER order from this company or any other company that does not have a Customer Service number with live people answering. I re-ordered the transfers through Ninja Transfers as they have amazing customer service!
I ordered custom transfers with no background for next day shipping. Shipping was delayed. When the items came they had the background. Contacted customer service through chat and email. The chat is useless as it continues to send you to FAQs and tells you to send an email. For the company to be 24hour operation, the response time is terrible.
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