Review Time
Bad product - Average delivery time - Poor After sale services
I ordered on their site on 03/02 three samples of perfume (Hibiscus from Maison Crivelli, 40 Knots from Xerjoff and Bal d'Afrique from Byredo). I received them 17 days later. Not particularly bad, but they could have been faster on shipping the product (took them 9 days just to ship it).
When testing them, one was clearly off (Byredo Bal d'Afrique), so I went to a Byredo perfume corner nearby just to make sure I was not imagining things. I sent a message on 20/02 suggesting that the sample was corrupted and I was looking for a resolution, as clearly the sample was contaminated. My hunch? The person who used the dropper to do the sample used the same than the one being used to do the Hibiscus one. That is my only logical explanation to a scent that bad.
The agent just offered poor excuse, explaining that batches may vary (I said corrupted, not just a faint difference), skin chemistry may impact (I used paper strips and skin, not just one or the other) or first spray may be different (I had sprayed this at different time and two days in a row).
So he told me to ship it back, to which I said that cost of shipping would be twice more expensive as the sample itself, asking if they would reimburse the shipment too. He said no shipment reimbursement offered, and provided zero alternative.
So stand clear from this website - They don't know what they're doing when doing perfume samples.
First time shopping from scento. I placed my order on January 8th and I received it on February 9th. At some point ,after a couple of weeks, scento informed me that the perfume I selected (Russian Leather from Memo Paris) was in high demand and that I would have to be patient even though on the website the perfume seemed available. Aside from the fact that it took a month to receive my package, I received the wrong sample. Instead of Russian Leather, they have sent me Ocean Leather from Memo Paris, so I am completely disappointed from the whole experience and service.
First time shopping from scento. I placed my order on January 8th and I received it on February 9th. At some point ,after a couple of weeks, scento informed me that the perfume I selected (Russian Leather from Memo Paris) was in high demand and that I would have to be patient even though on the website the perfume seemed available. Aside from the fact that it took a month to receive my package, I received the wrong sample. Instead of Russian Leather, they have sent me Ocean Leather from Memo Paris, so I am completely disappointed from the whole experience and service.
I ordered several samples from popular niche fragrance houses, along with one 2 ml sample specifically to verify whether they sell authentic versions of a fragrance I already own. The sample I received of that fragrance was definitely not original, it smells nothing like the authentic one.Since I don’t own the other fragrances, I can’t say with absolute certainty whether those samples are genuine. However, I suspect they are not, mainly because of their very short longevity. While they smell pleasant at first, they begin to fade after just 20 minutes.
I have made 2 orders for multiple perfumes until now. The perfumes the packaging and the customer service are good, nevertheless the availability is often misleading, both times, some of the perfumes weren't in stock so I had to replace them from a specific given list. What this means is that both times I was forced to buy something I did not want (originally).
The order arrived in two business days (I live in the same city they deliver from). It was neatly packed in a beautiful box, protected with foam and a bubble envelope. I went for the monthly subscription so I got a very beautiful, very qualitative travel case as a gift. The 8ml vial is of good quality and tightly sealed.Compared to my original sample the perfume is 100% original. So far, they delivered everything they promised. I look forward to our long term collaboration. Keep up the good work, guys!
I recently ordered a decant of Xerjoff – More Than Words from Scento, and I’m extremely happy with my experience. The package arrived quickly, securely wrapped, and the decant itself was clean, well-labeled, and clearly handled with care.As for the scent—absolutely beautiful. Overall, great service, great presentation, and a stunning fragrance. I’ll definitely order again!
Claim your business profile now and gain access to all features and respond to customer reviews.
Luxury perfume subscription & single vials, delivered EU‑wide. Receive an 8 ml (~120 sprays) designer or niche fragrance each month in our refillable atomizer (included with your first subscription month). One‑time 8 ml vials are also available and ship without the atomizer. 100% authentic scents, tracked shipping, eco‑conscious refills. Gift plans and corporate bundles available.
See more
jolse.com
drbrandtskincare.com
theproteinworks.com
fr.dhgate.com
kiyacosmetics.com
minkhairwholesale.com
reformlyboard.com
hourglasscosmetics.com
kryptonenergylabs.com
the-onepercent.com