Review Time
Karen Wright of Jigsaw homes was amazing from start to finish, i was downsizing from a 3 bedroom to a 2 bedroom house and hadn’t moved for 25 years so was out of touch of the process, Karen kept me fully informed with the process and was available anytime i had any questions or worries by phone or Email. Thank you for making my experience less stressful.
Had some repairs booked in January they could only do half of the job and I was told someone would be out to finish the rest . Over a month later after hearing nothing I decided to chase it up, to be told that the repair had been signed off as completed 15 minutes after they left when it had not , I had several different people call me to apologise and and give me different excuses and someone was sent to finally complete the repair , only they didn’t complete it properly and it still looks a mess .
Bought a new build as shared ownership and had nothing but trouble. From no drainage in the garden, missing concrete around windows, loose fittings everywhere, the area left in tatters for over 2 nearly 3 years now. They are very quick to dismiss repairs as after 12 months even structure work to the building they won't touch.Lodged complaint after complaint and it takes an extended amount of time to even hear back..I honestly regret buying my first home with them. Take my advice, look elsewhere.
I would like to thank Jigsaw Homes and especially Lauren from the Chorley team for helping my parents in the recent move to their new home. My parents are in poor health and have mobility issues and as their accomodation was no longer suitable, I had serious concerns about their welfare. We were lucky enough to secure a 'sheltered' property very close to me meaning that I can give them the care that they need. Lauren was completely understanding and sympathetic towards their needs and made things very easy for us all. She is professional and efficient and I can't thank her enough for giving my parents a safe and happy home for the rest of their days. We are eternally grateful x
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Jigsaw Homes Group Limited is one of the largest housing groups in England with more than 37,500 homes across the North West and East Midlands. We build, renovate and manage affordable housing for rent and sale.
Our vision: We want everyone to live successfully in a home they can afford.
Our mission: Creating homes. Building lives.
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