jigsawhomes.org.uk

4.1
4.1 Based on 310 reviews

Jigsaw Homes Group Limited is one of the largest housing groups in England with more than 37,500 homes across the North West and East Midlands. We build, renovate and manage affordable housing for rent and sale. Our vision: We want everyone to live succe...

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Average Rating

4.1

/
5

310 Reviews

5 Star
72%
4 Star
5%
3 Star
0%
2 Star
2%
1 Star
21%

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Swaine S.
Well I live 45 miles from tameside in…

Well I live 45 miles from tameside in tameside I'd someone who I care for so with getting older and having some health issues myself I decided to apply for a property ... so I had to prove I had a connection to the area then prove I had ill health provide loads of id and more ... I then get placed in band 1 high need for re housing I apply for a bungalow online it rejects my application??? I phone to be told its a system error my app is now live couple of month later same thing ?? Then I apply for another bungalow 2 bed criteria is single or couple over 55 !! Again it rejects I phone to be told I've not sent in supporting evidence??? I say if I haven't how am I high need band 1 ??? Put me through to someone else they say you don't meet criteria ??? I contest this they say a manager will ring a manager rings next day says she will phone me next day ?? 1 week later another manager phones she says I'll ring you back tomorrow again no call rings the day after .. she says I've not got a connection to tameside I explain I have then she says I need to prove I'm a carer I say i did that 12 month ago then she says my son can't live with me ??? I never said he was living with me ??? I said stay 3 nights a week then she said I can only have a 1 bed ???? I explain the criteria says single person or couple ??? So I politely tell them to cancel my high needs application and thank them immensely for messing me around znd using excuse and lies repeatedly.... and I also explain recovering from a brain injury is more enjoyable than dealing with these people .... no wonder there is a housing crisis with these at the helm .... and how can a housing association dictate who can live with you ????? I'm sure discrimination is an issue the staff from switchboard operators to managers need a complete revamp .DO NOT WASTE TIME WITH THESE PEOPLE ..

1
Date of experience: Nov 09, 2023
Newton Cook
The Company is employing extremely…

The Company is employing extremely friendly and highly efficient members of staff.I have just experienced this today whilst dealing with Lauren Spencer.She was outstanding, in familiarising my wife and I with the functions and mechanics of renting a flat through Jigsaw Homes.Lauren made us at home immediately, with her calm and friendly efficiency, and I cannot recommend her highly enough.She is certainly a credit to Jigsaw Homes.

5
Date of experience: Nov 06, 2023
mercenaire974
I am moving into a lovely flat from…

I am moving into a lovely flat from jigsaw . From start to finish the process has been handled very well ( a few little hiccups but nothing that hasnt been sorted )Massive Thanks to both Lauren Spencer and Sue for helping me throughout this process.Both very helpful and friendly ladies.Thankyou jigsaw .

5
Date of experience: Nov 06, 2023
Jasmine F.
Very good clear communication

Very good clear communication From beginning to end with JigsawProfessional and friendly all the staffI spoke with and met personally

4
Date of experience: Nov 01, 2023
Jesse Turner
Very good clear communication

Very good clear communication From beginning to end with JigsawProfessional and friendly all the staffI spoke with and met personally

4
Date of experience: Nov 01, 2023
Darlene
Thank you!

I cannot thank Liaqat Shan enough for all his help and support throughout my journey. It was a struggle finding a suitable accomodation, but he really went out of his way and guided me through each step of the process.Thank you so much!

5
Date of experience: Oct 30, 2023
Gemma Cook
The blind leading the blind.

You get assaulted by a neighbour with evidence to prove and they don’t do anything. Also if the neighbour in question is ex military they will just take their word for it. Now I am being accused of assault on him when in fact I am the victim as I say with proof. Also the housing when they come out will openly slag off neighbours to you , not much confidentiality is adhered to at all..and not very professional either. The victim is made to feel like the criminal. Disgusting.

1
Date of experience: Oct 20, 2023
Annabeth Anderson
Excellent communication and service…

Excellent communication and service throughout couldn't be more helpful if they tried. Very impressed

5
Date of experience: Oct 19, 2023
Nettie Long
I am just moving in to a jigsaw flat…

I am just moving in to a zjigsaw flat now. Karen, the Jigsaw lady has been really patient with my quite complicated situation and I find working with her very easy. It is an older flat. The terms were explained clearly, and the problems of an older flat are being dealt with with more alacrity and care than I have seen any private company be willing to do. I'll comment more as we move forward.

5
Date of experience: Oct 17, 2023
DarkaVFX37
My mother went to orchard court

My mother went to orchard court, And I must say how helpful and friendly. The manager and staff was.Especially Debbie the manager at orchard house and Karen Wright at jigsaw homes she as been amazing

5
Date of experience: Sep 29, 2023

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Business Details

  • Jigsaw Homes Group Limited is one of the largest housing groups in England with more than 37,500 homes across the North West and East Midlands. We build, renovate and manage affordable housing for rent and sale.

    Our vision: We want everyone to live successfully in a home they can afford.

    Our mission: Creating homes. Building lives.

  • email info@jigsawhomes.org.uk
  • call 03001111212
  • language https://www.jigsawhomes.org.uk

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