jigsawhomes.org.uk

4.1
4.1 Based on 310 reviews

Jigsaw Homes Group Limited is one of the largest housing groups in England with more than 37,500 homes across the North West and East Midlands. We build, renovate and manage affordable housing for rent and sale. Our vision: We want everyone to live succe...

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Average Rating

4.1

/
5

310 Reviews

5 Star
72%
4 Star
5%
3 Star
0%
2 Star
2%
1 Star
21%

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Elvis Bell
Karen was amazing with handover such a…

Karen was amazing with handover such a lovely lady , Made sure that everything was up to Brilliant standard she made sure to answer all of my questions to everything that I needed to know about my new home , She was also very polite and made sure we was happy with our new home😃

5
Date of experience: Jun 07, 2024
Johnson
Karen was amazing with handover such a…

Karen was amazing with handover such a lovely lady , Made sure that everything was up to Brilliant standard she made sure to answer all of my questions to everything that I needed to know about my new home , She was also very polite and made sure we was happy with our new home😃

5
Date of experience: Jun 07, 2024
Joan Brown
my all experience has been amazing i…

my all experience has been amazing i have had a lot help by lauren spencer she’s been excellent from start to finish helping me move in to my lovely flat . also ann cornall has been a great help too . thanks gillian gabbott

5
Date of experience: Jun 07, 2024
My experience with jigsaw has been…

My experience with jigsaw has been amazing, my housing officer had a lot of patience with my emails and it all paid off. Amazing service and I am very happy with my property.

5
Date of experience: Jun 05, 2024
Troy Brooks
Alison Hinchcliff managed move

Alison Hinchcliff my management move officer has gone above and beyond to find me a new property. In such a short amount of time as I was a victim of a viscous homophobic hate crime from my previous next door neighbour .I am disabled and have certain needs and Alison was and continues to be a great help and support for me I could have asked for a better person to have dealt with my case 😊

5
Date of experience: Jun 01, 2024
Armistead
Alison Hinchcliff managed move

Alison Hinchcliff my management move officer has gone above and beyond to find me a new property. In such a short amount of time as I was a victim of a viscous homophobic hate crime from my previous next door neighbour .I am disabled and have certain needs and Alison was and continues to be a great help and support for me I could have asked for a better person to have dealt with my case 😊

5
Date of experience: Jun 01, 2024
Bayard Wilson
Getting the house great, repairs ha yeah right!

Nothing more than a loan company!Getting the house, Karren was great. Everything else "ah well you see because you are shared ownership..."Our back door - window has a water ingress. We reported this within two weeks of moving in. Almost four years later, still no repair- well we've had two visits, but neither one attempted to affect a repair.Our neighbour sent TEN (10) screws through our fence - protruding two inches, Jigsaw's response:"unfortunately we would attend to repair the fence as this kind of repair would be tenants responsibility." - GibberishConcrete slabs moving in the back garden? Well I await their apathetic response which may well blame the ground, climate change, el niño, who knows!Customer services is just not a thing here!As predicted, 'you are shared owner, so we are doing nothing for you'"Good Morning, Thank you for your recent email regarding loose paving flags in your rear garden. Unfortunately as you are a shared owner at this property all repairs are your responsbvility. Kind regards AishaRepairs Team "Update: More and more flags becoming loose and unstable, potentialy hazardous. This is very obviously a defect in whatever drainage was laid. As such it surely should be down to the developer to amend and correct?

1
Date of experience: May 31, 2024
Gwen Bell
Michelle Swanson is amazing and she…

Michelle Swanson is amazing and she understands her job very well, she made the process really easy for me and she’s someone that answers emails and calls quickly.

5
Date of experience: May 29, 2024
Christian B.
Allison Hinchcliffe has been fantastic…

Allison Hinchcliffe has been fantastic . She found me a new flat with amazing speed. She was so helpful and understanding of my situation. I couldn’t be happier with all her help. She kept me updated on everything.My new home is great. Thank you Alison x

5
Date of experience: May 28, 2024
Absolute joke of a company

Absolutely had enough of threatening letters, hundreds of calls from numerous numbers. My rent is paid directly from housing benefit the same date every month yet I'm still receiving countless of threatening letters that they are seeking possession of mine and my young daughters home through court. I've rang countless of times so they clearly know it gets paid every month . I get different answers from each person I've spoke to. My anxiety is through the roof with this going on 2 plus years of threatening letters that I now have hypertension and now have to be on life long medication!

1
Date of experience: May 18, 2024

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Business Details

  • Jigsaw Homes Group Limited is one of the largest housing groups in England with more than 37,500 homes across the North West and East Midlands. We build, renovate and manage affordable housing for rent and sale.

    Our vision: We want everyone to live successfully in a home they can afford.

    Our mission: Creating homes. Building lives.

  • email info@jigsawhomes.org.uk
  • call 03001111212
  • language https://www.jigsawhomes.org.uk

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