jigsawhomes.org.uk

4.1
4.1 Based on 310 reviews

Jigsaw Homes Group Limited is one of the largest housing groups in England with more than 37,500 homes across the North West and East Midlands. We build, renovate and manage affordable housing for rent and sale. Our vision: We want everyone to live succe...

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Average Rating

4.1

/
5

310 Reviews

5 Star
72%
4 Star
5%
3 Star
0%
2 Star
2%
1 Star
21%

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Jemmy Scott
Dear Liaqat Shan

Dear Liaqat Shan I hope this email finds you well. I wanted to take a moment to express my deepest gratitude for your exceptional empathy and support throughout our housing journey. Your dedication and understanding have made a world of difference to me and my daughter, and we are incredibly thankful for everything you have done for us.Moving into our new home after escaping the trauma of domestic violence and rape has been the highlight of our year. Your swift action and unwavering support ensured that we found a safe and comfortable environment where my daughter can thrive and be happy. Seeing her settled and content brings me immeasurable joy, and I am forever grateful to you for making it possible.I want to commend you for your exceptional empathy and support, qualities that are rare to find in housing officers. Every phone call, every email, and every update from you was filled with compassion and genuine concern for our well-being. Your kindness and dedication have touched our lives in ways that words cannot adequately express.As we settle into our new home and look forward to a brighter future, I want to extend my sincerest wishes for blessings upon you and your family. May the kindness and compassion you have shown to us be returned to you tenfold, and may the year ahead be filled with prosperity and joy for you and your loved ones.Once again, thank you, from the bottom of our hearts, for everything you have done for us. As the Mutsunges, we will always remember your kindness and support with deep gratitude.Warmest regards,Tanya

5
Date of experience: Mar 27, 2024
Dear Liaqat Shan

Dear Liaqat Shan I hope this email finds you well. I wanted to take a moment to express my deepest gratitude for your exceptional empathy and support throughout our housing journey. Your dedication and understanding have made a world of difference to me and my daughter, and we are incredibly thankful for everything you have done for us.Moving into our new home after escaping the trauma of domestic violence and rape has been the highlight of our year. Your swift action and unwavering support ensured that we found a safe and comfortable environment where my daughter can thrive and be happy. Seeing her settled and content brings me immeasurable joy, and I am forever grateful to you for making it possible.I want to commend you for your exceptional empathy and support, qualities that are rare to find in housing officers. Every phone call, every email, and every update from you was filled with compassion and genuine concern for our well-being. Your kindness and dedication have touched our lives in ways that words cannot adequately express.As we settle into our new home and look forward to a brighter future, I want to extend my sincerest wishes for blessings upon you and your family. May the kindness and compassion you have shown to us be returned to you tenfold, and may the year ahead be filled with prosperity and joy for you and your loved ones.Once again, thank you, from the bottom of our hearts, for everything you have done for us. As the Mutsunges, we will always remember your kindness and support with deep gratitude.Warmest regards,Tanya

5
Date of experience: Mar 27, 2024
Lois Parker
Take your money but no customer care…. Disgusting company

I purchased a shared ownership property over 3 years ago. I reported issues with the property within a month of moving in and still waiting for the repairs to be completed. The repairs manager Nicola doesn’t return calls and hides behind emails even though I requested a call back. Absolutely disgusting service and no customer service whatsoever. Be careful to the evidence they supply when dealing with your complaint as it isn’t 100% genuine and they are just trying to riddle out of their mistakes. My advice is to seek legal advice and also speak with your local mp. Don’t let them get away with it take your complaint higher and keep fighting.

1
Date of experience: Mar 24, 2024
Take your money but no customer care…. Disgusting company

I purchased a shared ownership property over 3 years ago. I reported issues with the property within a month of moving in and still waiting for the repairs to be completed. The repairs manager Nicola doesn’t return calls and hides behind emails even though I requested a call back. Absolutely disgusting service and no customer service whatsoever. Be careful to the evidence they supply when dealing with your complaint as it isn’t 100% genuine and they are just trying to riddle out of their mistakes. My advice is to seek legal advice and also speak with your local mp. Don’t let them get away with it take your complaint higher and keep fighting.

1
Date of experience: Mar 24, 2024
tigersito28_PVP38
From the movement I was told I have a…

From the movement I was told I have a new home to now and still going on has been so good... everyone has been so helpful and understanding... thank you

5
Date of experience: Mar 22, 2024
XxBlackSadxX28
From the movement I was told I have a…

From the movement I was told I have a new home to now and still going on has been so good... everyone has been so helpful and understanding... thank you

5
Date of experience: Mar 22, 2024
Herschel
I viewed a house and on the very same…

I viewed a house and on the very same day I had the keys. Everything was done over the phone. Allison Declan and Clare were all absolutely lovely and made it less stressful for me and my partner.

5
Date of experience: Mar 12, 2024
Jake Johnson
I viewed a house and on the very same…

I viewed a house and on the very same day I had the keys. Everything was done over the phone. Allison Declan and Clare were all absolutely lovely and made it less stressful for me and my partner.

5
Date of experience: Mar 12, 2024
Blake Clark
Lazy & Unreliable Jigsaw

Lazy, unreliable and untrustworthy company.Have made promises for the last 3 years to tidy the path on Witham Street, that they are responsible for but still it’s left to us to tidy.Frequent Health & Safety issues eg broken glass, faeces etc which despite a high number of children in the area, it remains unresolved.Management need to take accountability for once and organise a regular weekly clean on this path to ensure there are no more incidents, which may result in legal action.

1
Date of experience: Mar 02, 2024
marynelou
Lazy & Unreliable Jigsaw

Lazy, unreliable and untrustworthy company.Have made promises for the last 3 years to tidy the path on Witham Street, that they are responsible for but still it’s left to us to tidy.Frequent Health & Safety issues eg broken glass, faeces etc which despite a high number of children in the area, it remains unresolved.Management need to take accountability for once and organise a regular weekly clean on this path to ensure there are no more incidents, which may result in legal action.

1
Date of experience: Mar 02, 2024

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Business Details

  • Jigsaw Homes Group Limited is one of the largest housing groups in England with more than 37,500 homes across the North West and East Midlands. We build, renovate and manage affordable housing for rent and sale.

    Our vision: We want everyone to live successfully in a home they can afford.

    Our mission: Creating homes. Building lives.

  • email info@jigsawhomes.org.uk
  • call 03001111212
  • language https://www.jigsawhomes.org.uk

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