johnstonespaint.com

1.3
1.3 Based on 241 reviews

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Average Rating

1.3

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5

241 Reviews

5 Star
5%
4 Star
2%
3 Star
1%
2 Star
3%
1 Star
88%

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Skyler Powell
Johnstones perfect matt is the worst…

Johnstones perfect matt is the worst paint we’ve ever used. We’ve had our entire house professionally decorated after a refurb and it’s awful, the biggest mistake we’ve made. The finish is great, but it marks so easily and can’t be wiped or touched up. The slightest of touches, and I mean the slightest, leaves a scuff. I’ve tried gently wiping with a cloth but that leaves visible patches, I’ve tried the magic erasers but they are no better. I’ve tried touching up with the exact same paint but it stands out a mile off. We’ve had to re roll entire walls to get rid of marks as it’s the only way, and it’s only been a month. We’re going to have to re decorate in a different paint as I can’t live in constant fear of a scuff appearing because a feather touched it. How they can sell this paint, and how it gets such good reviews is beyond me.

1
Date of experience: Mar 11, 2024
Woodrow Adams
Wish I’d read these reviews before I brought it …

Wish I’d read these reviews before buying the paint ! Saw the colour on the chart I really wanted & was a reasonable price , but upon putting it on the wall & having to put at least 3 coats on due to it being so patchy , plus when putting the mirror up , the slightest touch & it leaves terrible marks on the paintwork :(Will not buy again ! I have a photo but doesn’t let me upload it ?)

1
Date of experience: Mar 08, 2024
MissClara87
My goodness this paint is dreadful

My goodness this paint is dreadful. How on earth this company stays in business I have no idea.Wish I’d seen all the bad reviews first and wouldn’t have bothered buying any.Shame I can’t include a picture to show just how bad the coverage is!

1
Date of experience: Mar 07, 2024
Bill Kelly
Bought Johnstone’s emulsion as it was…

Bought Johnstone’s emulsion as it was the exact colour I wanted when no other manufacturer had it… very poor quality. Very streaky finish... now on a 3rd coat and still no better. Never again …. Even Homebase and B&Q own brands were better than this

1
Date of experience: Mar 01, 2024
Minisaucisson11
This proves the point that you get what…

This proves the point that you get what you pay for. Painted a bedroom and just a terrible patchy finish. Why oh why didn’t I buy Dulux.

2
Date of experience: Feb 27, 2024
Lavender T.
Shed and fence paint one coat in shaded…

Shed and fence paint one coat in shaded grey. I've come on to Trust Pilot because all of the reviews are glowing on Google and I just couldn't believe there was no one else like me with the problem of an absolute rubbish product not fit for purpose. I wish I could upload pictures, because after less than 1 year the paint on my fences is all peeling off and looks awful. This was a one coat paint - ha ha, try 4 coats! Lots of fences, took days to do, and it will now have to be done again - except not with Johnstones paint. We bought from B&M, why is it, as others have suggested, you get an inferior version of product? That's outrageous as it was not that cheap! I have taken pictures intending to send to customer service as I'm supposed to have a 3 year guarantee, what a joke! But now I've read others have said, don't waste time on customer services they won't help. Disgraceful. Do not buy Johnstones fence paint.

1
Date of experience: Feb 25, 2024
Kathy Cooper
Con don’t go there

Had some paint mixed up last weekend at the Chelmsford centre. I thought wow I’ve saved a fortune, probably laughing at me for being a fool. I painted a wall and realised they’ve given me white paint and no colour mixed in it. Absolute con!! This should be illegal! Avoid.

1
Date of experience: Feb 24, 2024
Curtis Harris
Leaking tin delivered

Paint delivered in sealed box. Major leak. So now a mess to clear before I start painting!

1
Date of experience: Feb 23, 2024
asacarna72
Been using Johnstones Trade Matt white…

Been using Johnstones Trade Matt white emulsion for years but current paint is rubbish. Having to go over my new kitchen again with Crown due to a horrible streaky finish that marks if you press you finger on it. The paint is so watery compared with the Crown product.

1
Date of experience: Feb 19, 2024
Clarence Lewis
If I could give no stars I would

If I could give no stars I would-bought 2 tins of China Clay for our lounge-lovely colour is all I can say-its so thick and gloopy like yoghurt and as we painted the walls these little black fly type specks appeared which smudged when touched-we tried brushes,pads and rollers but it still appeared-not good coverage either-very patchy!-for a well known trade trusted make its a disgusting product-would never use this make again and have warned family and friends against it!

1
Date of experience: Feb 14, 2024

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